Manager, Operations Strategy & Analytics

Summary

The Manager of Operations Analytics will lead a team of 3 to 5 analysts focused on transforming operational data into actionable insights. This team directly supports leaders across Maintenance, Inflight, Flight Ops, Stations, Operations Control Center, and Customer Care by delivering descriptive, diagnostic, and predictive analytics that drive measurable improvements in reliability, efficiency, and customer experience. 

This leader will partner with operations leaders to set priorities, mentor and develop analysts, and ensure the delivery of high-quality, accurate analytics deliverables. The role also serves as a bridge between operational teams and network planning, providing data-driven insights that proactively mitigate operational challenges and strengthen long-term planning.

The ideal candidate combines strong leadership capabilities with technical fluency in analytics, and can translate complex findings into clear, actionable recommendations. Success will be measured by improvements in key operational performance metrics and the team’s ability to influence strategic decisions. This is a high-visibility role with the opportunity to shape how data drives daily operations and long-term planning across the airline.

Visa Sponsorship Available

No

Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education:  Bachelor’s Degree

Education Details:  A Bachelor’s degree in one of the following fields: Computer Science, Statistics, Mathematics, Engineering, Bioinformatics, Economics, Physics, Operations Research, Operations Management or related fields.

Years of Experience:  Minimum of five (5) years in a technical or analytical role, Minimum Two (2) years in a leadership or people management role. 

Valid/Unexpired Passport Book: No

Valid/Unexpired Driver's License: No

•Strong technical fluency in data sourcing, extraction, validation, exploration, and transformation

•Proficiency in Python and SQL, with the ability to coach analysts on best practices

•Experience designing and executing experiments (e.g., A/B testing, controlled trials) to assess business impact

•Demonstrated problem-solving skills, intellectual curiosity, and a commitment to continuous learning

•Results-driven mindset with accountability for team outcomes and alignment with organizational goals

•Proven ability to build and sustain cross-functional relationships and influence stakeholders at multiple levels

•Comfortable operating in a fast-paced, dynamic environment with shifting priorities

•Strong computer skills, including proficiency in Microsoft Office Suite

Preferred Requirements

•Master’s degree in a quantitative field (e.g., Statistics, Data Analytics, Operations Research, Operations Management, Economics, Engineering, or a related discipline)

•Advanced knowledge in one or more of the following: statistics, data mining, operations research, operations management, econometrics, or information retrieval

•Experience in airline operations or aviation-related analytics

•Strong written and verbal communication skills, with the ability to present insights clearly to diverse audiences—from frontline staff to senior leadership

•High intellectual curiosity, strong analytical aptitude, and the ability to work independently while managing multiple priorities

•Familiarity with AWS tools and services (e.g., SageMaker, Lambda functions, Athena) for building analytics solutions

•Demonstrated experience in developing and scaling analytics standards and frameworks (e.g., QA processes, visualization guidelines, data governance)

Job Duties

•Lead, mentor, and develop a team of 3 to 5 analysts, fostering growth in technical skills, business acumen, and professional development

•Partner with operational leaders (Maintenance, Inflight, Flight Ops, Stations, Operations Control Center, Customer Care) to define priorities, shape analytics roadmaps, and align deliverables with business objectives

•Translate complex operational challenges into structured analytics projects that deliver actionable insights to improve reliability, efficiency, and customer experience

•Oversee the design, development, and delivery of analytics products, ensuring accuracy, clarity, and alignment with organizational standards

•Establish and uphold best practices for data quality, visualization, documentation, and reproducibility across analytics deliverables

•Serve as a strategic bridge between operations and network planning, ensuring operational pain points are proactively addressed through data-driven insights

•Oversee analytics support for schedule development, incorporating operational considerations such as maintenance reliability, crew training, and station capacity

•Direct the identification and root-cause analysis of performance issues including late flights, maintenance reliability, crew management, and scheduling parameters

•Lead the development and monitoring of operational performance measures, ensuring insights on trends and anomalies drive corrective action plans

•Ensure analytics deliverables support continuous improvement initiatives at both the network and local station levels through reporting, gap analysis, and recommendations

•Review, guide, and validate models, forecasts, and analyses to ensure methodological rigor and appropriate use of advanced techniques (e.g., machine learning, optimization, econometrics)

•Provide timely insights and ad hoc analysis to operational leaders and executives, balancing urgent decision-making needs with strategic alignment

•Represent the Operations Analytics team in executive and cross-functional forums, effectively communicating results, insights, and recommendations to diverse audiences, including senior leadership

•Champion a culture of data-driven decision-making within the operations organization, promoting analytics adoption and change management

•Manage competing requests, set priorities, and allocate team resources to balance strategic initiatives with urgent operational needs

•Monitor and report on key operational performance metrics, using data to identify trends, measure impact, and recommend improvement initiatives

•Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate

•Model Allegiant’s customer service standards in personal actions and when providing leadership direction

•Perform other duties as assigned

Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.

Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

Equal Opportunity Employer: Disability/Veteran

For more information, see https://allegiantair.jobs

Full Time Benefits:

Profit Sharing

Medical/Dental/Vision/Life/ Disability Insurance

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Paid vacation, holidays, and sick time

Part Time Benefits:

Profit Sharing

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Sick time

Salary : $90,000 - $120,000