Community Association Manager

Client Relationship Management

Job Overview:

Allegiant Management is hiring an Association Manager for our growing team. Allegiant provides Association Management to homeowners associations throughout Grand County, Colorado.

The Association Manager provides detailed management to the Board of Directors and homeowners on and day-to-day basis. Items including but not limited to the below:

Key Responsibilities

• Serve as the primary liaison between the company and the client.
• Understand client needs and adapt management strategies to meet expectations.
• Ensure consistent communication, including management reports, newsletters, and correspondence.
• Attend board meetings, lead board meetings, answer board/homeowner questions, review and prepare board packets.
• Review and create meeting minutes.

Administrative Duties

• Oversee all written communications, including meeting notices, budget packages, and violation letters.
• Maintain organized records and ensure timely responses to correspondence.
• Utilize company-provided tools and software to manage information effectively.

Financial Management

• Draft and finalize annual budgets in collaboration with the board.
• Review and approve invoices, ensuring accuracy and proper coding, and closing open work orders when approving the invoice.
• Oversee reserve studies, financial disclosures, and audits.
• Provide financial updates to the board and ensure compliance with relevant laws.
• Enter fines, waivers and misc. charges into the shared fine waiver log spreadsheet.

Property Management

• Conduct regular site inspections and document findings.
• Coordinate maintenance and improvement projects, ensuring quality and cost-effectiveness.
• Address emergency situations promptly and communicate actions to board members and homeowners.
• Supervise vendor performance and resolve disputes.

Rule Enforcement

• Conduct property inspections to identify rule violations.
• Issue violation notices in conjunction with the Assistant Community Manager and follow up as needed.
• Collaborate with the board and committees to enforce governing documents

Team Collaboration

• Coordinate with team members and delegate tasks effectively.
• Foster a positive and respectful work environment.
• Ensure all team actions align with company goals and client expectations.

Additional Skills:

• o Task Management is critical for this fast pace work environment
• o Time Management
• o Excellent written and verbal communication
• o Public speaking in Board meetings and Annual meetings

Ethical Standards

• Maintain honest and ethical relationships with clients, vendors, and team members.
• Avoid conflicts of interest and uphold company policies regarding vendor interactions.
• Adhere to the company’s code of ethics and professional standards.

The Association Manager is the perfect position for building a career in Association Management, with a target of growing into a Senior Manager. CMCA Certification is preferred but not required. CMCA classes and testing are offered to the right person for continued growth in the HOA management space.

A position with Allegiant provides a great path to non-seasonal, steady and full-time career for people looking to make a change.

Allegiant provides, health, dental and vision insurance, paid vacation and sick time, 401K with match, bi-annual company outings, and paid continuing education within property management. Housing is not employer provided at this time.

Strong technology skills in the Microsoft Suite (Word, Excel) and video conferencing is required.

Pay: $58,240.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• Do you currently live in Grand County or plan to relocate?
• Do you have experience in HOA Management?
• Are you comfortable working at a desk for 6-8hours daily?
• How many years of experience do you have in Word, Excel, Adobe and Outlook?

Work Location: In person

Salary : $58,240 - $70,000