Financing and Insurance Director

Welcome to Allegiance Trucks, where our dedication to service fuels every mile. Since our founding in March 2019, we've been on an unstoppable path of growth, acquiring 17 dealership groups and expanding to over 40 locations across ten states. Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers, uplift one another, and foster a workplace where everyone thrives. As a leading truck dealership group, we're proud to represent top-tier brands like International, Hino, Isuzu, and Ford, providing exceptional support to the Northeast's essential trucking community. At Allegiance Trucks, we're not just moving forward - we're driving the future of trucking.

Why Allegiance Trucks?

When joining our team, you will be working alongside the best in the business, helping us make Allegiance Trucks great! We are a veteran friendly organization that provides opportunities for additional training, career growth and advancement, as well as a comprehensive benefits package that includes:

• Competitive starting pay
• Excellent health benefits including; Medical, Dental and Vision plans, a complimentary life insurance policy, and several other voluntary coverage options to choose from
• Generous Paid Time Off policy, including vacation, sick time and floating holidays
• 401(k) with Company match
• Support and encouragement for your continued advancement with additional training Allegiance Trucks is committed to equal opportunity for all employees and applicants.

Who is Allegiance and Ascendance Truck Centers?

Allegiance and Ascendance Truck Centers together operate in 85 locations in 18 states throughout the Northeast and Midwest and is the fastest growing commercial truck and trailer dealer group in North America. We know our greatest asset is our people, so we are looking for candidates that want to work in a culture that rewards teamwork and excellence. Our team proudly represents the best brands in the business including International, IC Bus, Idealease, Isuzu, Pierce Fire Apparatus, Wabash, Ford, Hino, Autocar, JerrDan and many others.

Why Join Our Team?
When joining our team, you will be working alongside the best in the business, helping us make Allegiance and Ascendance Truck Centers great! We are a veteran friendly organization that provides opportunities for additional training, career growth and advancement as well as a comprehensive benefits package that includes:

• Competitive starting pay
• Excellent health benefits, including:
• Medical, dental, vision
• Flexible Spending Account or Health Savings Account
• Life insurance
• Parental leave
• Paid time off and paid holidays
• 401(k) with Company match

Summary
As the Director, Financing and Insurance (F&I), leads and oversees the finance and insurance operations across multiple dealerships. This role is responsible for maximizing departmental profitability, ensuring compliance, coaching F&I Regional managers and optimizing relationships with lenders, insurance providers and OEM Finance arms.

Key Responsibilities

• Develop and implement F&I strategies, policies and processes that scale across all dealerships
• Set performance targets for Regional F&I Managers (penetration rates, profit per unit, product mix, etc.)
• Monitor and analyze monthly, quarterly and annual F&I performance metrics and KPI’s
• Recommend and drive best practices, process standardization and continuous improvements
• Ensure accurate and timely deal paperwork disclosures, and assignment of contracts
• Collaborate with sales and Controllers to integrate F&I processes smoothly into sales workflow
• Partner with OEM’s, lenders, and insurance providers to maintain competitive programs
• Analyze profitability, finance reserve performance, and warranty income
• Recruit, mentor and coach Regional F&I Managers on sales techniques, compliance and product presentation
• Develop training materials, scripts and role plays for product presentation, objection handling, compliance and sales techniques
• Standardize best practices across both Operating Companies for consistent customer experience
• Maintain high Customer Satisfaction Index (CSI) by integrating transparent and efficient F&I processes
• Support Sales teams to increase conversion rates without compromising compliance
• Audit deal files and financial records for accuracy, consistency, and adherence to internal and external standards
• Enforce strict compliance with federal and state regulations (Truth in Lending Act, Red Flags, etc.)
• Lead remediation, corrective measures, and process redesign in response to compliance issues
• Manage relationships with OEM finance arms, banks, credit unions, insurers, and third-party providers (service contracts, GAP, extended warranties, etc.)
• Negotiate terms, incentive programs and volume bonuses with partners
• Develop departmental budgets, and revenue forecasts
• Monitor expense control, resource allocation, and cost of operations

Qualifications

• Education: BS in Business Administration, Finance, Sales or a related field is preferred.
• Experience:
• Minimum of 10 years’ of F&I experience including multi-store oversight
• Leadership role in Finance, customer success, account management, or a related role within the trucking or automotive industry
• Prior experience supervising multiple F&I Managers and multi dealership responsibility
• Proven record of compliance leadership and profit improvement
• Excellent relationships and reputation with lenders, insurance carriers and OEM finance departments
• High ethical integrity, customer centric mindset an attention to detail
• Ability to travel across all locations
• AFIP or equivalent F&I certification
• Resourceful and proactive approach to identifying issues and driving effective, timely resolutions.

Allegiance and Ascendance Truck Centers are committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Company’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Allegiance’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.