Senior Site Director

Job Title: Senior Site Director

Summary: The Family Center Senior Site Director provides leadership and oversight for a large, complex family center, ensuring effective program delivery, compliance, and operational excellence. This position requires a strong leader who can foster a welcoming and inclusive environment, develop collaborative relationships, and ensure compliance with program standards and organizational goals.

Duties and Responsibilities:

Program Oversight and Development

• Ensure program meets compliance standards, funding requirements, and best practices in family-centered services.

• Identify opportunities to enhance or expand programs to better serve families and the community.

• Oversee data collection and reporting processes, using insights to drive continuous improvement and innovation.

Staff Supervision and Development

• Recruit, train, and supervise family center staff, fostering a culture of collaboration and accountability.

• Provide coaching, mentorship, and professional development opportunities to support staff growth and leadership capacity.

• Conduct performance evaluations and develop improvement plans when necessary.

Operational and Financial Management

• Oversee budgets for assigned site, ensuring fiscal responsibility and alignment with organizational priorities.

• Ensure facility is safe, welcoming, and maintained in accordance with health and safety standards.

• Monitor resource allocation and advocate for additional funding or resources as needed.

Community Engagement and Advocacy

• Build and sustain partnerships with community organizations, schools, government agencies, and funders.

• Represent the organization at community events, meetings, and advocacy efforts to promote the Family Center’s mission.

• Act as a resource and advocate for policies that support children, families, and underserved communities.

Client Services and Advocacy

• Ensure that families receive high-quality support, resources, and referrals tailored to their needs.

• Monitor client satisfaction and address concerns or challenges in a timely and effective manner.

• Advocate for policies and initiatives that benefit families and communities served by the center.

Compliance and Quality Assurance

• Ensure compliance with all organizational policies, funding requirements, and applicable regulations.

• Develop and implement procedures to maintain a safe and welcoming environment for staff and clients.

Qualifications

Education and Experience

• Bachelor’s degree and/or Associates Degree in social work, education, public administration, or a related field required; Bachelor’s degree preferred.

• Minimum of 3–5 years of experience in program management, social services, or a related field.

• Previous supervisory experience is required.

Skills and Competencies

• Strong leadership and team-building skills.

• Excellent communication, interpersonal, and organizational abilities.

• Proficiency in managing budgets and financial reports.

• Ability to work effectively with diverse populations and foster an inclusive environment.

• Knowledge of family-centered services, child development, and community resources.

Additional Requirements:

• Current Act 114, Act 34, Act 151 and NSOR Clearances required prior to an offer (Must be dated within 1 year of hire date).

• School Personnel Health Record (Form H511.340) must be completed and received by Human Resources prior to hire date.

• Valid driver’s license and reliable transportation.

Working Conditions: This position may involve standing, walking, and active engagement throughout the day. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• This position is primarily based at the Family Center but may require travel for meetings, training, or community outreach.

• Occasional evening or weekend work may be required to support center programs or events.

• Sitting for extended period of time

• Lifting, carrying, pushing, pulling 35 pounds

• Ability to kneel, crouch, bend and reach to retrieve and handle teaching materials and supplies

• Moving fingers and hands in a repetitive manner

• Ability to speak clearly and distinctly when communicating with limited English speaking customers

• Hearing clearly

• Adequate vision to perform duties

The information contained in this job description is for compliance with Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.