Temporary Financial Aid Counselor

Key Responsibilities

• Produce, review and distribute prospective and current students’ Financial Aid award packages
• Support Financial Aid office and staff by effectively managing visitor traffic, telephone calls, and email communications providing excellent customer service
• Ensure compliance with all federal, state and institutional laws, regulations, and policies
• Collaborate with admission counselors to assist students and families in the financial decision making aspect of the college admission process
• Coordinate aid packaging policies and processes
• Collect and review all necessary information to verify the accuracy of federal applications; including, but not limited to, tax return transcripts, IRS Data Retrieval Tool and institutional verification statements
• Oversee specific awarding projects such as Pennsylvania Higher Education Assistance Agency Programs, other state grants, student employment, loan processing, verification, and/or vocational rehabilitation awards.
Other duties as assigned

Experience and Qualifications

• Bachelor’s Degree required
• 0-2 years of financial aid or higher education experience for counselor
• 2-6 years of financial aid of financial aid experience for assistant director
Commitment to diversity, equity and inclusion and being student-centered

Preferred qualifications and experiences:

• Strong oral and written communication skills
• Bilingual speaking and writing skills
• Understanding of state and federal financial aid regulations
• Exemplar attention to detail and orga nization skills
• Previous experience in Colleague or other student information system