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Operations Manager

AllCom Credit Union
Worcester, MA Full Time
POSTED ON 4/24/2026 CLOSED ON 5/11/2026

What are the responsibilities and job description for the Operations Manager position at AllCom Credit Union?

Are you a credit union or bank professional with energy, diverse experience, and desire to be a bigger fish in a smaller pond?

AllCom Credit Union in Worcester has been proudly providing financial services to our members for over 100 years! While a small financial institution, we continue to prosper because of the loyalty of our members, the dedication and energy of our employees, and the excellence of our products. We offer a competitive salary and outstanding benefits.

The person we are seeking is a credit union/bank professional with lots of hands-on experience; an amazing eye for detail, and well-rounded knowledge of Operations and Lending who will:

  • Manage Real Estate and Consumer Loan Operations through a 3rd party partner.
  • Oversee the day-to-day activities of our busy debit and credit card programs.
  • Manage all electronic services operations to include online and mobile banking, mobile deposit capture, bill pay, wire transfers, etc.
  • Mentor and manage a small staff and business partners, solve problems, and innovate.

The Operations Manager must be flexible, multi-tasking, detail-oriented, process-oriented; and love working with people, numbers, and systems all at the same time! This is a full-time, onsite position.

Requirements include:

  • A minimum of 8 years of credit union/banking experience in Operations and/or Lending.
  • 3 years of management experience with demonstrated ability to support staff.
  • A BS in Business, banking certifications, or equivalent experience and education.
  • Knowledge of collections and/or systems administration is a plus.

This is a unique job for a unique candidate whose skills are well-rounded, who understands the complexities of working in a small organization, and whose passion is providing accurate and outstanding service!

If the above sounds interesting, we would love to hear from you.

Salary : $75,000 - $100,000

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