Operations Manager

Operations Manager

Are you a credit union or bank Operations/Customer Service Rep with the energy, experience, and desire to learn more? Do you enjoy interacting with members/customers and solve problems? Are you looking for less sales pressure? To work in an environment with professional development opportunities? Then this is the position for you. Full Time position with the potential for leadership opportunities for the right candidate in the future.

AllCom Credit Union in Worcester has been proudly providing financial services to our members for over 100 years! While a small financial institution, we continue to prosper because of the loyalty of our members, the dedication and energy of our employees, and the excellence of our savings and loan products. We invest in our employees and provide new opportunities wherever possible in a small institution. And we are proud to have several of our senior managers who began their careers with AllCom as tellers!

The right person is an experienced, hands-on Operations Manager who will:

• Direct and manage Real Estate and Consumer Loan Operations
• Oversee the day-to-day management of debit and credit card programs
• Manage all electronic services operations such as online and mobile banking, mobile deposit capture, bill pay and wire transfers
• Serve at the Internal Systems Administrator who works directly with 3rd party vendors to coordinate updates
• Manage the Collections function of the Credit Union

This person must be flexible, multi-tasking, detail-oriented, and enjoy working with members and with numbers. No two days will be the same!

Requirements include a minimum of 5 years of financial institution experience, a minimum of two years of previous management experience with a demonstrated ability to lead teams effectively and an Associate degree in Business or equivalent experience/education. We think this is a unique job for a unique candidate whose skills are well-rounded, who understands the complexities of working in a small organization, and whose passion is providing accurate and outstanding service! While we love sales, we start with service.

If the above sounds interesting, we would love to hear from you. Send your resume and cover letter to hiring@allcomcu.org. You are invited to visit our website at: www.allcomcu.org.

AllCom Credit Union is committed to diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We think you will be impressed with what a small but mighty credit union can achieve!

Salary : $65,000 - $80,000