What are the responsibilities and job description for the Commercial Dispatcher position at All Temperatures Controlled, Inc.?
All Temperatures Controlled, Inc. in Chatsworth, CA is actively seeking a reliable full-time Commercial Dispatcher to answer phones, schedule service calls, and assist with other administrative tasks as needed. Are you a customer service rockstar? Do you thrive in a fast-paced office environment? Keep reading!
This customer service position earns $18-$28 / hr depending on experience! We provide excellent benefits and perks, including:
- Strong PTO policy, including vacation, sick, holiday, and attendance pay
- 50% company-paid medical insurance
- 100% company-paid vision/dental insurance
- A matching 401(k) plan
- Additional voluntary benefits, including disability and life insurance
- Year-round work
If this sounds like the right office opportunity for you, apply today!
ABOUT ALL TEMPERATURES CONTROLLED, INC.
We are the leading source for all things heating, ventilation, and air conditioning in the San Fernando Valley area. Staying true to our core values of People First, Integrity in All Things, Quality, and Reliability, our clients trust us to perform high-quality services at a fair price. We are an established company that takes pride in our ability to handle both residential and commercial HVAC and refrigeration projects with sincere professionalism and true dedication to our craft.
Our team is a direct contributor to our growth and success. We proudly offer competitive compensation, excellent benefits, and a supportive company culture comprised of friendly and respectful communication.
A DAY IN THE LIFE OF COMMERCIAL DISPATCHER
In this office dispatch position, you eagerly answer customer phone calls. Your friendly voice is a welcoming first impression as our clients reach out for HVAC services. Because you invest time in having a thorough overview of our services, you confidently answer client questions and schedule our technicians accordingly. When dispatching our technicians, you accurately relay needed information. As needed, you eagerly assist with additional administrative tasks. Tech-savvy, you are proficient in our company software. You enjoy being a part of our exceptional dispatch office team where you consistently deliver amazing customer service!
Job Duties Include:
- Communicate with customers and field technicians
- Dispatch workers, crews, vehicles, and equipment to appropriate locations
- Monitor personnel and coordinate service and schedules
- Work with customers and team to provide technical support, resolve issues, and provide HVAC/R product maintenance
- Create an environment that achieves customer service/satisfaction and meets department targets
- Gather, process, and disburse information related to billing
- Communicate with relevant parties regarding account and billing issues
- Work as a team with others within the office
COMMERCIAL DISPATCHING QUALIFICATIONS
- 3 years of previous dispatching experience in a route-based service company
- HVAC/R or similar industry experience is a huge plus
- Customer service and computer experience
We will train the right candidate! Are you a quick learner? Do you have exceptional communication skills, both in person and on the phone? Are you a team player? Do you present yourself professionally? Do you have a friendly phone voice? If yes, then we want to meet you!
COMMERCIAL DISPATCHER WORK SCHEDULE
This commercial dispatching position works Monday thru Friday 8 am - 5 pm. As a dispatcher, you also have the opportunity to work on-call once a month.
ARE YOU READY TO JOIN OUR DISPATCHING TEAM?
If you feel you'd be perfect as our Commercial Dispatcher, apply now using our initial 3-minute, mobile-friendly application.
Location: 91311
Salary : $18 - $28