What are the responsibilities and job description for the Front Desk Receptionist/Scheduler position at All-Stat Portable?
We are seeking a friendly, organized, and reliable Receptionist / Scheduler to be the first point of contact at our Abilene clinic. This role is essential in creating a smooth, welcoming, and efficient experience for patients, visitors, and staff.
If you thrive in a fast-paced, people-focused environment and enjoy keeping operations running smoothly behind the scenes, this is a great opportunity for you.
What You’ll Do
- Greet patients and visitors with professionalism and a welcoming attitude
- Answer and route incoming phone calls efficiently and accurately
- Schedule, confirm, and manage appointments
- Maintain and update calendars for providers and clinic staff
- Coordinate daily scheduling needs and resolve conflicts as they arise
- Handle incoming/outgoing mail, email, and general correspondence
- Maintain accurate records, files, and documentation
- Assist with data entry and general administrative support
- Partner with clinical and administrative teams to ensure smooth daily operations
What We’re Looking For
- High school diploma or equivalent required
- Previous experience in a receptionist, administrative, or scheduling role preferred
- Strong organizational and multitasking skills in a fast-paced setting
- Excellent communication skills (phone, email, and in-person)
- Comfortable using Microsoft Office (Word, Excel, Outlook) and scheduling systems
- Professional, dependable, and detail-oriented
- Ability to handle sensitive information with confidentiality
- Positive attitude and strong customer service mindset
Why This Role Matters
You are the first impression of the clinic and a key part of keeping patient care running on schedule. Your work directly supports both patients and providers by ensuring the day flows smoothly and efficiently.