What are the responsibilities and job description for the Operations Manager for Growth Oriented Local Business position at All Star Operations?
Ideal for Problem-Solvers Who Thrive on Systems, Strategy, and Growth
START DATE: Monday, October 13, 2025
COMPENSATION: $65K ANNUAL SALARY
SCHEDULE:
Monday - Friday
8:00AM - 5:00PM
LOCATION: Onsite - Camano Island, WA
At Envirotek, we're on a climb guided by The Summit Way™. Our mission is bold yet simple: Protect every septic system. Elevate every customer. Empower every team member. With a vision to become the world's most trusted and influential septic service and training company, we've built a strong foundation and set our sights on a bold future. Now we're looking for an Integrator who can turn vision into execution, drive accountability, and create the momentum to carry our team to the top.
Envirotek's Core Values
Prove It.
At our core, we are driven to deliver results at the highest standard, letting our work, evidence, and outcomes speak louder than words by acting with urgency (because when you gotta go, you gotta go), paying attention to the details, and anticipating what's ahead.
Own It.
Every individual on our team takes full responsibility - seeing things through from start to finish, fixing issues fast, preventing reworks, and closing the loop without excuses or blame. When each of us owns our part, the whole team succeeds.
Elevate It.
We are committed to leaving everything better than we found it by raising standards through continuous improvement, critical thinking, and value-added action. By doing so, we fulfill our mission to redefine what septic service can be and to advance the industry as a whole.
Key Responsibilities with Success Metrics
Key Responsibility #1: Build Accountability and Systems
Build and enforce KPI-driven systems in Trainual, ensuring all team members understand their roles, expectations, and performance metrics, including standards to reduce callbacks and reworks.
Success Metrics:
- 100% of roles have documented KPIs
- All processes and systems are fully documented in Trainual, with a minimum of 3 completed each week until documentation is complete
- Review and refresh all documented processes and systems quarterly
Key Responsibility #2: Manage Daily Operations and Customer Escalations
Oversee scheduling, dispatch, and customer service as well as handle escalations, coordinate commercial work, and manage urgent "fires" as they arise to keep operations running smoothly.
Success Metrics:
- Track team members' performance daily to ensure progress toward monthly company-wide goals based on role and tenure
- Zero performance gaps are first discovered at the end of the month
- Callbacks and reworks only occur 10% of the time in a 30-day timeframe
- 90% of problems are solved without CEO intervention
Key Responsibility #3: Inventory and Resource Management
Manage both office and field inventory, ensure timely ordering, and optimize resources, so the team has the tools and materials needed for success.
Success Metric: Zero instances of inventory shortages; all required materials and tools available on-site and in the office when needed.
Key Responsibility #4: HR and People Management
Oversee and coordinate the life cycle of employees including scheduling of new employee training and ongoing performance management. Manage daily huddle and hold the team accountable while enforcing skill tags, tier advancement, pay increases and Summit career path progression.
Success Metrics:
- Team members demonstrate improved skills and role-specific performance, measured by 100% meeting their individual KPIs
- Schedule new employee training on the calendar and confirm the training plan with the manager at least 72 hours prior to the new hire start date.
- Utilize The 5-Star Employee Hiring System to recruit and hire staff, maintaining a 95% retention rate
If This Sounds Like You - Apply Now!
- You are reliable and stay calm under pressure.
- You focus on the smartest path to get results, not just the quickest fix.
- You're able to put big ideas into action.
- You take ownership and follow through until the job is truly done.
- You thrive on solving problems and creating systems that make work easier for everyone.
Benefits & Perks
- Simple IRA with matching
- 10 days PTO
- Paid holidays(New Years Day, Memorial Day, Labor Day, 4th of July, Thanksgiving, Day after Thanksgiving and Christmas)
- Aflac insurance
- Monthly team breakfasts
COMPENSATION: $65K ANNUAL SALARY
APPLICATION PROCESS
- Apply Online
- Take The ALL IN Assessment (Approximately 35 minutes)
- Skills Test (Approximately 30 minutes)
- Screening Interview via Zoom (Approximately 15 minutes)
- Deep Dive Interview via Zoom (Approximately 1.5 hours)
- Test Drive Days - "Experience a Day in the Life with Us" (PAID Flat Rate of $250 per day)
Salary : $65,000
