What are the responsibilities and job description for the Service/Installation Technician position at All-Star Heating and Air Conditioning?
The Service/Installation Technician is responsible for performing a range of HVACR service & installation jobs for residential customers. Customer-based activities require an individual possessing traits of decisiveness, initiative, tact, judgment, integrity, dependability, and the ability to communicate in a technically credible manner. Job-related contact can occur with virtually all demographic groups, with the majority of working contacts being customers.
Benefits
- Paid Training
- Careers Advancement Opportunities
- Flexible Scheduling
- Competitive Compensation
- Year-Round Work
- Spiffs, Rewards, & Employee Contests
Representative duties include:
- Serving as a member of our service and Installation Department teams which are organized to conduct HVACR service and installation jobs in an efficient and timely manner.
- Performing routine HVACR installation activities without direct oversight or on-site assistance.
- Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and referrals.
- Conducting non-installation work in support of the Service Departments, as assigned.
- Performing related duties as directed.
Job Qualifications:
- High school graduate or graduate of a post-secondary HVACR program of instruction.
- Good oral and reading skills, including the ability to read and apply manufacturers' installation instructions and clearly communicate with customers, suppliers, and other employees.
- Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions.
- Interest and initiative in maintaining his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
- Interest and initiative in getting trained to develop point-of-service sales techniques including developing sales leads and conducting sales of unit replacements, add-on units, IAQ services, and service contracts.
- Current TN driver operator's license and the ability to operate all types of vehicles in the corporate fleet. Incumbent must be insurable by current insurance carrier.
- Ability to work efficiently given time pressures, non-standard schedule, extreme weather conditions, varying customer needs and demands, and backlog constraints.
Salary : $17 - $25