Inbound Sales Agent

About the Position:

Join the Collision team at TERREPOWER! We are on the lookout for Inbound Sales Agents to join our growing and dynamic team! If you enjoy a fast-paced environment handling inbound sales calls, this is the place for you!

As an Inbound Sales Agent, you'll play an important role in managing daily phone sales generated from inbound calls to our customer care center.

This is an excellent opportunity for someone ready to embark on a rewarding career journey with a thriving company!

Compensation:

• $18.00 per hour commission opportunity after 90 days
• Commission ranges on average from $500-$1200 a month

Benefits:

• Medical, Dental, Vision Insurance, eligible 1^st of the month following 45 days of service
• Up to 10 Days Paid Time Off 
• Paid Company Holidays
• 401K with up to a 5% match

Location:

• On-site position at 2966 Commerce Park Drive, Orlando, FL 32805. Must be able to commute to on-site location as required
• Hybrid opportunities may be available after the 90-day introductory period

Shifts:

• Monday through Friday
• Training is the first 6 weeks and is from 8:30AM – 5:00PM
• Contact center operations are from 8AM-8PM

Start Date: 

• Monday, March 23rd

What You’ll Be Doing: 

• Drive sales by providing exceptional service during incoming phone calls from Collision customers.
• Assist customers in finding the perfect automotive parts solution for their vehicles.
• Confirm the selection of the right part for each client, ensuring customer success.
• Drive sales through exceptional service during inbound calls.
• Cultivate and strengthen relationships with valued customers.
• Serve as the key point of contact for customers, delivering excellent service.
• Handle a high volume of calls and maintain a fast-paced, customer-focused environment.
• Provide support as needed ensuring overall positive customer experience.

Qualifications:

• Comfortable in a fast-paced Call Center environment with high volume of calls
• Minimum of 2 years of customer service experience, including good follow through
• Quick thinker with the ability to make prompt decisions in a fast-paced environment
• Ability to work with other departments to confirm availability of parts and provide delivery ETAs
• Phone sales experience required
• Must be able to multi-task and use multiple platforms and systems for verifying part accuracy, internal communication and customer follow-up
• Must have reliable transportation and be able to commute to the Orlando site as required
• Must be able to commit to your assigned schedule with minimal absences, and no absences during training
• Must have the ability to work in a Call Center environment where frequent interruptions may occur
• Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations
• Understanding of the automotive industry and parts is helpful, but not required

Why Join Us?

When you join our team, you become part of a company that is redefining how essential products are made, reused, and repurposed to reduce waste and maximize resources.

Here’s what sets us apart:

• Purpose-Driven Work – Every day, your work will contribute to extending the useful life of essential products, keeping vehicles on the road and critical systems running.
• Innovative Mindset – We encourage creative problem-solving and bold ideas to push the boundaries of what is possible.
• Global Reach, Local Impact – With operations in North America and Europe, we have a global presence but remain deeply connected to the communities we serve.
• Growth & Development – Whether you’re on the production floor, in engineering, or part of our corporate team, we invest in your success through training, mentorship, and career advancement opportunities.
• A Culture of Collaboration – Rooted in teamwork and shared values, our employees work together to tackle challenges and drive meaningful change.

TERREPOWER is an Equal Opportunity Employer. We are committed to fostering an inclusive, diverse, and equitable workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, sex, pregnancy, age, veteran status, religion, national origin, genetic information, disability unrelated to the ability to perform a job, sexual orientation, or transgender status to the extent protected by law. We believe that diversity drives innovation and success.