What are the responsibilities and job description for the Field Service Technician position at ALL SET APPLIANCE SERVICES INC?
Company Description
ALL SET APPLIANCE SERVICES INC provides high-quality, affordable appliance repair services to customers across Central Florida, United States. The company is focused on delivering reliable, efficient service that helps households keep essential appliances running smoothly. Team members work directly with customers in their homes, offering clear communication and professional workmanship. The organization values integrity, customer satisfaction, and consistent, timely service. Technicians are supported with practical tools and processes to perform repairs safely and effectively.
On SLOW DAYS!!! We got you covered. Steady pay even on slow days.
Role Description
The Field Service Technician role is a full-time, on-site position based in CENTRAL FLORIDA, FL. The technician visits residential locations to diagnose issues, perform repairs, and test a variety of household appliances to ensure proper operation. Daily tasks include troubleshooting mechanical and electrical problems, replacing parts, maintaining accurate service records, and communicating clearly with customers about repair options and costs. The role also involves following safety procedures, managing service schedules, and keeping company vehicles, tools, and equipment in good working condition. Technicians are expected to provide courteous, professional service and contribute to a positive reputation for the company in the local community.
Qualifications
- Hands-on experience diagnosing and repairing common household appliances (e.g., refrigerators, washers, dryers, ovens, dishwashers).
- Basic electrical and mechanical troubleshooting skills, including safe use of diagnostic tools and meters.
- Strong customer service and communication abilities, with a professional, respectful approach in diverse households.
- Ability to read and follow service manuals, work orders, and technical documentation.
- Valid driver’s license, clean driving record, and willingness to travel locally for service calls.
- Good time management and organizational skills to manage daily routes, parts, and documentation.
- Physical ability to lift and move appliances safely, and to work in varied home environments.
- High school diploma or equivalent; trade school training or prior appliance repair experience is a plus.
- Commitment to safety practices, reliability, and continuous learning about new appliance models and technologies.