Office Manager - Roofing/Construction Experienced

All Seasons Roofing & Restoration is seeking a highly organized, proactive Office Manager with experience in the roofing/construction industry to oversee daily office operations and support our growing roofing and restoration business for our Cheyenne/Sidney. This role is critical to keeping our administrative, scheduling, and customer communication processes running smoothly. The ideal candidate is detail-oriented, dependable, and comfortable working in a fast-paced environment.

Key Responsibilities

Office & Administrative Management

• Manage the day-to-day administrative operations of the office to ensure smooth, efficient workflow
• Develop, maintain, and improve office systems, filing structures, and administrative procedures
• Organize and maintain digital and physical records, including job files, agreements, permit management, licensing, and compliance documents
• Order, track, and manage office supplies, equipment, and services while monitoring costs
• Coordinate with external vendors, service providers, and professional partners as needed
• Support ownership and management with reports, correspondence, data entry, and special projects

Scheduling & Coordination

• Schedule roofing and restoration experts based on job timelines, weather conditions, and resource availability
• Coordinate inspections, material deliveries, subcontractors, and job start dates
• Communicate schedule changes promptly and clearly to roofing and restoration experts, customers, and management
• Track job progress and follow up on outstanding tasks to help ensure projects stay on schedule

Customer Service & Communication

• Serve as the primary point of contact for incoming calls, emails, and customer inquiries
• Provide professional, friendly, and timely communication with homeowners and vendors
• Set customer expectations by providing clear information on scheduling, job timelines, and next steps
• Address customer questions or concerns and escalate issues appropriately to management
• Maintain consistent communication throughout the project lifecycle to ensure customer satisfaction

Billing, Invoicing & Documentation

• Prepare and send invoices, collect payments, and track accounts receivable
• Maintain accurate job costing and documentation for completed and ongoing projects
• Organize and submit required documents such as contracts, work authorizations, permits, and warranties
• Assist with insurance-related documentation, including claims support and correspondence

Pay: $42,000.00 - $52,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $42,000 - $52,000