What are the responsibilities and job description for the Dispatcher position at All Pro Security LLC?
Job Title: Dispatcher
Employment Type: Full-Time
Location: Lehi, Utah
About Us
All Pro Security has earned a reputation as one of Utah's leading security companies, recognized as Best of State for Security Services from 2022-2024 and listed on the Inc 5000 as one of the fastest-growing companies in the U.S. Our mission is to protect our clients and their property while offering our team members a supportive environment and promising career paths. Whether you are new to security or looking to advance, APS provides you with the tools and opportunities to succeed.
Why Join All Pro Security?
At APS, we believe that our team is our greatest asset. We offer:
- Competitive Pay: Dispatch Position starts at $18/hour.
- Comprehensive Benefits:
- All employees are eligible for Paid Time Off
- If full-time, we provide Medical, Dental, Vision, Life Insurance, and a 401K with employer match.
- Career Growth: APS is committed to promoting from within, with opportunities for advancement as we continue to grow.
Your Role
This role demands reliability, professionalism, and strong situational awareness to uphold the integrity of the security team at this critical location.
As a Dispatcher, you will:
- Respond to all phone calls from security guards and clients.
- Dispatchers will be responding to text messages from security guards and clients.
- Guards will be monitoring security cameras.
- Respond promptly to all of the above while working as a team.
- Provide exceptional customer service and maintain professionalism in all interactions.
- Write detailed incident reports and stay familiar with our reporting systems.
What We're Looking For
To qualify as a Dispatcher, candidates must:
- Be at least 18 years old.
- Type a minimum of 40wpm.
- Pass a background check.
- Have strong communication skills (written and verbal) and the ability to remain calm under pressure..
- Great observation and attention to detail.
- Must be willing to work both independently or as part of a team, with a high degree of reliability and integrity.
Ready to Take the Next Step?
If you're looking for a rewarding career with room to grow, we want to hear from you. Apply today and start your journey with All Pro Security, where your contributions matter, and your career can thrive. APS123