What are the responsibilities and job description for the Customer Service Associate position at All Postal, Inc.?
Job Overview:
We are seeking a candidate with Excellent Customer Service to join our team. MUST have a passion for customer service and possess excellent communication skills.
About Us:
Privately owned pack and ship store here in the central valley.
Duties:
- Provide exceptional customer service by assisting customers with inquiries, purchases, and product information
- Utilize phone etiquette to handle inbound and outbound calls professionally
- Upsell products and services to maximize sales opportunities
- Demonstrate strong organizational skills to manage customer accounts effectively
Experience:
- Previous experience in customer service or retail sales preferred
- Knowledge of packaging and mailing is a PLUS, not required.
- Ability to perform basic math calculations for transactions
- Strong interpersonal skills and the ability to work independantly and efficently
Join our team today! If you are a motivated individual with a passion for delivering exceptional customer service, we want to hear from you!
Job Type: Part-time
Pay: $17.00 - $17.50 per hour
Shift:
- 4 hour shift
- Day shift
Education:
- High school or equivalent (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Fresno, CA 93711 (Required)
Work Location: In person
Salary : $17 - $18