What are the responsibilities and job description for the Client Care Representative position at All Pets Animal Hospital - Bentonville?
Description
We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.
Some of the responsibilities you will own in this role:
- Provide friendly, quality customer care to patients and clients
- Process invoices payments
- Answer phones, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient’s immunizations and tests
- Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
- Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
Preferred Qualifications
- High school diploma
- Weekend availability as needed
- Must be able to lift 30-50 pounds
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
About All Pets Animal Hospital - Bentonville
All Pets Animal Hospital of Bentonville is a thriving small animal practice in beautiful northwest Arkansas. Our team has been dedicated to providing the best care possible for your pets since 1990. Our second location is near Rogers, AR, and was established in January 2018.
We are proudly certified by the American Animal Hospital Association (AAHA). Our facility is equipped with an in-house diagnostic laboratory, digital radiography, ECG, and ultrasound. Our team of veterinary professionals focus on developing long-term client relationships and providing superior medical care.
All Pets Animal Hospital of Bentonville is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.
Equal Opportunity Employer Policy
All Pets Animal Hospital of Bentonville is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.