Server

Job Overview

Embassy Suites Georgetown is seeking an engaging, guest-focused PM Restaurant Server to join our Food & Beverage team. This is an excellent opportunity for someone who enjoys creating memorable dining experiences, takes pride in exceptional service, and thrives in a fast-paced hospitality environment.

The hourly rate for this position is $12.00 to $12.50 depending on experience tips. 

As a PM Restaurant Server, you will play an important role in delivering a welcoming and enjoyable dining experience for our hotel guests and local patrons. You will be responsible for providing attentive, personalized service, accurately taking and delivering food and beverage orders, making menu recommendations, and anticipating guest needs. You will also demonstrate knowledge of our menu, wines, spirits, and beverage offerings while maintaining the highest standards of professionalism and responsible alcohol service.

The ideal candidate is personable, dependable, detail-oriented, and passionate about hospitality. A genuine desire to make every guest feel welcome and well cared for is essential.

Essential Functions

• Provide warm, attentive, and professional service while creating a welcoming and memorable dining experience for every guest.

• Greet guests promptly, present menus, explain menu selections, and make recommendations based on guest preferences.

• Accurately take food and beverage orders and ensure timely delivery to the appropriate guests.

• Demonstrate knowledge of menu items, daily specials, ingredients, preparation methods, wines, spirits, and other beverage offerings.

• Recommend appetizers, entrees, desserts, and beverage pairings to enhance the guest experience and maximize sales opportunities.

• Coordinate closely with kitchen and bar teams to ensure orders are prepared accurately and delivered in a timely manner.

• Monitor guest satisfaction throughout the dining experience and respond promptly and professionally to requests or concerns.

• Follow all responsible alcohol service practices, including verifying guest identification when appropriate, recognizing signs of intoxication, and refusing alcohol service when required by law or hotel policy.

• Maintain consistent restaurant presentation, including proper table settings, polished glassware, appropriate stemware, and well-stocked service areas.

• Complete opening, closing, and ongoing side work, including restocking supplies, cleaning, and maintaining the overall appearance of the restaurant.

• Prepare and present guest checks accurately, process payments, and follow established cash-handling and point-of-sale procedures.

• Assist with seating arrangements, table setup, and accommodating larger parties as needed.

• Maintain cleanliness and organization throughout the restaurant in accordance with hotel standards.

• Follow all departmental policies, procedures, safety guidelines, and applicable health and sanitation regulations.

• Work collaboratively with team members and management to maintain smooth restaurant operations.

• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent preferred; relevant hospitality experience will be considered.

• Minimum of 1–2 years of restaurant or food and beverage service experience, preferably in a full-service hotel, upscale restaurant, or high-volume dining environment.

• Previous experience serving a diverse clientele, including business travelers and discerning guests, is preferred.

• Must be at least 18 years of age to serve alcoholic beverages in the District of Columbia.

• Must be at least 21 years of age to perform bartender duties under District of Columbia law.

• Current TIPS, ServSafe Alcohol, or other approved responsible alcohol service certification required.

• Strong knowledge of food and beverage service, including wines, spirits, cocktails, and menu offerings.

• Previous experience with point-of-sale systems preferred.

• Excellent verbal communication, interpersonal, and customer service skills.

• Ability to remain organized, attentive, and composed in a fast-paced environment.

• Strong attention to detail, sound judgment, and problem-solving abilities.

• Demonstrated reliability, accountability, and a strong work ethic.

• Positive attitude and ability to work effectively as part of a team.

• Ability to anticipate guest needs and respond with professionalism, courtesy, and a sense of urgency.

• Willingness to learn, take direction, and contribute to the continued success of the restaurant.

• Must be available to work evening shifts, weekends, and holidays.