Receptionist/Administrative Assistant

Customer Service, Sales & Administrative Coordinator

Location: Springfield, OH (In Person)
Company: All-In Nutritionals
Job Type: Full-Time

About All-In Nutritionals

All-In Nutritionals is a rapidly growing dietary supplement manufacturer and wellness company headquartered in Springfield, Ohio. We formulate, manufacture, and distribute premium nutritional supplements while helping thousands of people improve their health and quality of life.

We are a mission-driven company that moves fast, sets high standards, and expects excellence. Our team works hard, supports one another, and takes pride in making a positive impact through our products, customer service, and partnerships.

We are currently seeking an exceptional Customer Service, Sales & Administrative Coordinator to join our team. This is not an entry-level administrative role. We are looking for a highly organized, detail-oriented, dependable professional who can thrive in a fast-paced environment, manage multiple priorities simultaneously, and provide world-class support to our customers, leadership team, and internal departments.

This position is full-time and in-person at our Springfield, Ohio headquarters. Remote or hybrid work is not available.

Key Responsibilities

Customer Service & Sales Support

• Deliver exceptional customer service via phone, email, text, live chat, and in-person interactions
• Respond to customer inquiries professionally, accurately, and promptly
• Assist customers with orders, subscriptions, products, account issues, and general support
• Support sales initiatives and customer relationship management activities
• Maintain detailed customer records and follow-up communications

Executive & Administrative Support

• Directly support company leadership, including our executive team and CEOs
• Manage calendars, appointments, meetings, and scheduling
• Coordinate travel arrangements, lodging, transportation, and itineraries
• Conduct research projects and gather information for leadership initiatives
• Prepare reports, presentations, meeting agendas, and follow-up action items
• Assist with confidential projects and sensitive business matters

Accounting & Finance Support

• Assist with Accounts Receivable and Accounts Payable functions
• Monitor invoices, payments, collections, and customer account activity
• Communicate with customers and vendors regarding invoices and payment status
• Support accounting processes with accuracy and attention to detail
• Work comfortably with spreadsheets, numbers, and financial reports

Project Management & Operations Support

• Manage projects from start to finish while keeping deadlines on track
• Coordinate activities between departments and outside vendors
• Assist with purchasing and procurement activities
• Maintain inventory of office supplies and ensure all departments have needed resources
• Support manufacturing, sales, marketing, customer service, distribution, and operations teams as needed
• Help create, maintain, and improve internal processes and systems

Qualifications

Required

• Minimum 2 years of administrative, executive assistant, customer service, office management, project coordination, or related experience
• Outstanding verbal and written communication skills
• Exceptional customer service abilities
• Strong organizational and multitasking skills
• Excellent attention to detail and accuracy
• Ability to manage multiple projects simultaneously
• Strong mathematical and analytical skills
• High level of professionalism and confidentiality
• Advanced proficiency in Microsoft 365, including:
• Outlook
• Word
• Excel
• Teams
• SharePoint
• Strong problem-solving skills and ability to work independently
• Dependable attendance and punctuality

Preferred

• Executive assistant experience
• Accounts Receivable and Accounts Payable experience
• Purchasing and procurement experience
• Experience with Shopify
• Experience with QuickBooks Online
• Experience with ERP softwares
• Experience in manufacturing, dietary supplements, wellness, healthcare, or related industries
• Project management experience

Who Will Succeed In This Role?

The ideal candidate is:

• Extremely detail-oriented
• Highly organized
• Professional and polished
• Dependable and reliable
• Able to prioritize effectively
• Comfortable in a fast-paced environment
• Excellent with people
• Strong with numbers and technology
• A proactive communicator
• Looking for a long-term career opportunity, not simply a job

Growth Opportunity

This position offers significant growth potential for the right individual. As All-In Nutritionals continues to expand, opportunities for increased responsibility, leadership, and career advancement will be available to high-performing team members.

Compensation & Benefits

• Competitive Compensation based on experience
• Employee discounts
• Paid time off
• Professional growth opportunities
• Direct exposure to executive leadership
• Opportunity to make a meaningful impact in a growing company

How To Apply

Qualified applicants should submit:

• Resume
• Cover Letter explaining:
• Why you are a great fit for this position
• An example of successfully managing multiple projects or priorities simultaneously
• Your long-term career goals
• At least three professional business references relevant to this position

Please note: We are seeking a long-term team member who is committed to excellence, reliability, professionalism, and growth.

Only highly qualified applicants should apply.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Paid time off
• Referral program

Ability to Commute:

• Springfield, OH 45502 (Required)

Work Location: In person

Salary : $18 - $22