What are the responsibilities and job description for the Inside Sales Representative position at All Hours Mechanical LLC?
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
Job Title: Commercial HVAC Service Technicians
About Us:
At All Hours Mechanical, we’re a fast-growing leader in the commercial HVAC industry. We are driven by a culture of integrity, teamwork, and relentless dedication. Rooted in faith-based leadership, we’re more than just a company—we’re a tight-knit family that values respect, mutual support, and the courage to push boundaries. We prioritize passion and a \"whatever it takes\" mindset over experience alone, because we believe in training and empowering those eager to grow. Our commitment is twofold: delivering exceptional service to our customers while fostering an employee-first environment where you can thrive personally and professionally.
Why Join Us?
- Family First: No-cost basic family health insurance for your peace of mind.
- Security: $50,000 life insurance at no cost to you.
- Protection: No-cost short- and long-term disability coverage.
- Future-Focused: Affordable vision and dental plans.
- Financial Growth: 401(k) with up to 5% matching.
- Career Advancement: Clear pathways for growth within and beyond the field. Design your future with us!
- Innovative Tools: Access to cutting-edge HVAC technology.
- Ongoing Development: Top-tier mentorship and training programs.
Job Description
Overview
We are seeking a motivated and results-driven Inside Sales Representative to join our growing team. In this role, you will drive revenue growth by managing inbound inquiries, generating new business opportunities, and supporting HVAC service and installation sales efforts.
The ideal candidate is highly organized, customer-focused, and comfortable managing multiple opportunities in a fast-paced environment. Experience in HVAC sales is required.
The ideal candidate is highly organized, customer-focused, and comfortable managing multiple opportunities in a fast-paced environment. Experience in HVAC sales is required.
Responsibilities
- Respond to inbound calls, emails, and online inquiries with professionalism and urgency
- Proactively follow up on leads, quotes, and open proposals to close sales
- Promote HVAC maintenance plans, repair services, and installation solutions
- Generate new business by making outbound calls to commercial prospects
- Educate customers on HVAC products, services, and benefits
- Prepare and send estimates, quotes, and service agreements
- Manage inbound sales inquiries and qualify new opportunities
- Maintain strong customer relationships through consistent follow-up
- Manage the full sales cycle from prospecting to closing and post-sale follow-up
- Update CRM with customer interactions, opportunities, and sales pipeline data
- Assist with order entry, job scheduling, and customer follow-up
- Accept inbound parts and update work orders accordingly
- Provide feedback on market conditions, customer preferences, and competitor activity
- Achieve monthly and quarterly sales goals and KPIs Maintain accurate records of all sales activities
Requirements
- Proven experience in inside sales, business development, or customer service
- Minimum of 3 plus years in the HVAC industry required
- Strong understanding of sales processes, lead generation, and account management
- Excellent verbal and written communication skills
- Ability to build rapport quickly and maintain long-term customer relationships
- Self-motivated, results-driven, and able to work independently
- Familiarity with CRM software and sales tracking tools
- Strong organizational skills and ability to multitask effectively Background in territory or outside sales is a plus
Compensation & Benefits
Base Salary: $45,000-60,000 per year
Commission: Uncapped commission structure
Performance Incentives: Bonus opportunities based on KPIs
Commission: Uncapped commission structure
Performance Incentives: Bonus opportunities based on KPIs
Benefits Include:
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off Retirement plan
Schedule
- Monday to Friday
- 8-hour shift
- Hybrid remote flexibility in Cleveland, OH
Salary : $45,000 - $60,000