What are the responsibilities and job description for the Office Coordinator position at ALL FLORIDA ELECTRICAL SERVICE?
The Office Coordinator maintains the customer database with current information. The coordinator provides clear and concise communication with department managers, employees, company, and customers.
Office Coordinator Duties:
- Responds to all messages left overnight.
- Creates work orders and billing for any emergency work done overnight or weekends
- Maintains office with up-to-date paperwork and office communication.
- Assist with answering phones and transfer calls to the correct department.
- Communicates work orders, messages, or information to or from technicians and field supervisors.
- Confers with customers or personnel to address questions, problems, or requests for service calls and part installations.
- Creates and updates schedules as needed.
- Works with Project Managers to dispatch all tradesmen for projects and break-fix
- Maintains COI's and sends copies to Malls/Stores as needed.
- Takes care of weekend and after-hour emergencies as needed.
- Completes other duties as assigned.
- Ensure tech trucks are full of any needed materials and coordinate with techs for all needed materials and tools
Qualifications:
- Bilingual English/Spanish.
- High School Diploma (or GED or High School Equivalence Certificate)
- 2 years' experience as an office assistant/coordinator
- Must be able to multitask
- Customer Service Skills
- Organization and detail orientation
- Microsoft Word and Microsoft Excel Skills
- Ability to work under pressure in a high paced environment
Salary : $40,000 - $80,000