Front Office medical Receptionist

Overview

Join our dynamic dermatology practice as a Front Office Receptionist and be the welcoming face of our clinic! This energetic role is vital in creating a positive patient experience from the moment they walk through our doors. You will manage front desk operations, coordinate patient appointments, and ensure smooth communication between patients and healthcare providers. Your enthusiasm and organizational skills will help foster a caring environment where patients feel valued and supported. This paid position offers an exciting opportunity to develop your medical administrative expertise in a fast-paced, patient-centered setting.

Responsibilities

• Greet patients warmly, verify their information, and check them in efficiently using Electronic Health Record (EHR) systems such as ModMed EMA.
• Schedule appointments accurately while managing multiple calendars and ensuring optimal clinic flow
• Answer incoming calls with professional phone etiquette, providing clear information and directing inquiries appropriately
• Collect and process medical payments and insurance co-pays using medical billing procedures and knowledge of health insurance policies including Medicare and HIPAA compliance
• Maintain organized medical records, review documentation for accuracy, and ensure confidentiality according to clinical confidentiality policies
• Assist with patient documentation review, including CPT coding, ICD-9/10 coding, and care plan updates to support clinical workflows

Requirements

• Proven experience in a medical office or healthcare setting, preferably within dermatology or a similar specialty with clinic experience
• Strong computer skills with proficiency in EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with Microsoft Office is essential
• Knowledge of medical terminology
• Excellent customer service skills with the ability to handle phone communication professionally and courteously
• Ability to review medical documentation accurately while maintaining strict confidentiality in accordance with HIPAA regulations
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Strong organizational skills with attention to detail in filing, documentation review, and office management tasksThis role is ideal for motivated individuals eager to contribute to a compassionate healthcare environment while honing their skills in medical administration. We value energetic team players who thrive on delivering exceptional patient service and supporting our clinical team’s success.

Pay: $17.00 - $18.00 per hour

Expected hours: 38.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $17 - $18