What are the responsibilities and job description for the Transportation Dispatcher (Air Freight) position at ALL CARTAGE TRANSPORTATION INC?
Job Details
Description
Team member coordinates the movement of goods and people, ensuring timely delivery while maximizing efficiency. A Transportation Dispatcher typically monitors drivers’ schedules, routes, and deliveries, providing real-time updates to clients, drivers, and management, and managing logistics operations. The ideal candidate will possess excellent communication and follow up skills.
• Answer incoming calls and route them to the appropriate location or department.
• Schedule deliveries and pickups for vehicles, drivers, and customers.
• Monitor the progress of drivers and their assigned routes to ensure timely deliveries.
• Track shipments and provide updates into EDI system for customers as needed.
• Maintain accurate and up-to-date records of shipments, drivers, and vehicles.
• Handle any issues or conflicts that arise during delivery or pick-up.
• Communicate effectively with drivers, customers, and other departments within the company.
• Coordinate with other transportation companies to ensure smooth and efficient delivery services.
• Make suggestions for improvements to transportation procedures and policies based on customer feedback and industry trends.
Qualifications
• 1 years Dispatch or Logistics experience preferred
• High School Diploma or GED
• Knowledge of the Internet, e-mail, and Microsoft Office
• Ability to quickly learn multiple web-based systems and software
• Excellent verbal and written communication skills
• A good understanding of geography is necessary
• Use good judgment in completing work tasks
• Strong leadership skills
• Regular, reliable attendance
Pay / Benefits
• Full-time – Day, Night and/or Weekend
• Hours: 7:00 AM – 8:00 PM
• Estimated: $55,000 - $58,000 yearly
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Paid Holidays - 6 per year
Salary : $55,000 - $58,000