What are the responsibilities and job description for the Construction/Restoration Front Desk Admin position at All American Water Restoration, Inc.?
Since 2007, All American Water Restoration, Inc. has provided expert water damage remediation and home remodeling services to our customers. We have an immediate opportunity for a Receptionist/Scheduler in our Orlando, FL office.
Benefits:
- Position Training - plus opportunities for paid certification training
- Company Vehicle and Cell Phone
- Paid Vacation, Personal Days, and Holidays after 90 days
- Medical Insurance after 90 days
- Simple IRA Account with 3% employer matching, vested immediately
Job Duties:
- Answer phones, field questions, and transfer calls to the appropriate team members
- Enter new customers and jobs into the customer database
- Perform Property Searches
- Create new folders (Vendor & Client)
- Schedule all assessment appointments from incoming calls
- Follow up/confirm appointments for the following day
- Maintain team calendars for scheduling
- Scan and upload documents for files
- Assist with any special requests
- Housekeeping of personal space
- Any other duties as assigned.
Qualifications and Skills:
- Great customer services skills a MUST.
- Basic Construction/Restoration knowledge a plus.
- Knowledge of office management systems and procedures
- Proficient in Microsoft Office, including Work, Excel, and Teams
- Excellent time management/organization skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Must demonstrate professionalism and function independently with minimal supervision
- Ability to thrive in a fast-paced workplace
- High school diploma
- Must have a clean criminal background (no felony convictions).
- All American Water Restoration, Inc. is a Drug-Free Workplace.
Salary : $16 - $17