What are the responsibilities and job description for the Supervisor position at All American Fun Park?
Supervisor
At All American Fun Park, our Supervisors play a vital role in creating memorable experiences for every guest. As a Supervisor, you will lead by example, oversee daily operations, and ensure that every area of the park operates safely, efficiently, and with exceptional customer service. This is a hands-on leadership position that requires strong communication skills, sound decision-making, and the ability to thrive in a fast-paced, family entertainment environment.
Supervisors are responsible for supporting and developing team members, maintaining high operational standards, resolving guest concerns, and ensuring all attractions, food service, arcade, bowling, and other departments provide an outstanding experience. You will work closely with management to keep the facility clean, organized, fully staffed, and running smoothly while promoting a positive and professional workplace culture.
The ideal candidate is dependable, energetic, customer-focused, and enjoys leading a team in a dynamic environment. If you're passionate about delivering exceptional guest experiences, developing employees, and making every visit fun for our guests, we'd love to have you join our team.
Responsibilities
- Supervise daily operations to ensure guests receive outstanding service and all attractions operate safely and efficiently.
- Lead, coach, and motivate employees while maintaining a positive, professional, and team-oriented work environment.
- Monitor employee performance, provide constructive feedback, and assist with training new and existing team members.
- Ensure company policies, safety procedures, and operational standards are consistently followed.
- Handle guest questions, concerns, and complaints professionally while working to achieve positive resolutions.
- Open and close the facility, complete operational checklists, and ensure all departments are prepared for business.
- Assist with employee scheduling, shift coverage, and labor management to meet business needs.
- Monitor cleanliness, organization, and presentation throughout the facility to maintain a welcoming environment.
- Perform cash handling duties, including register reconciliation, deposits, and maintaining financial accountability.
- Coordinate with management to improve operations, increase efficiency, and achieve sales and customer satisfaction goals.
- Respond quickly to emergencies, equipment issues, and operational challenges while maintaining a safe environment for guests and employees.
- Assist in promoting company events, birthday parties, group outings, and special promotions to enhance the guest experience and drive revenue.
- Serve as the Manager on Duty when assigned, making operational decisions and ensuring the facility runs smoothly in the absence of upper management.
Job Requirements
- Leadership Experience
- Excellent Customer Service Skills
- Strong Communication Skills
- Problem-Solving Ability
- Dependability & Reliability
- Flexible Availability
- Organization & Time Management
- Basic Computer Skills
- Physical Requirements
- Background Check
Pay: $20.00 per hour
Work Location: In person
Salary : $20