What are the responsibilities and job description for the Auto Service Advisor position at All American Ford Auto Group?
Service Advisor – Commercial and Fleet Department
All American Ford
Join our dynamic team at All American Ford as a Commercial and Fleet Service Advisor, where your expertise will help us deliver exceptional service to our valued commercial clients. Our busy dealership offers a fast-paced, rewarding environment with a great pay plan and opportunities for growth. If you are passionate about automotive service and customer satisfaction, we want to hear from you.
Requirements:
Key Responsibilities
- Greet and assist commercial and fleet customers, providing a professional and welcoming experience
- Prepare and review service estimates, ensuring accuracy and transparency
- Schedule service appointments efficiently to maximize shop productivity
- Communicate effectively with customers regarding service progress and vehicle status
- Upsell additional services and maintenance to meet customer needs.
- Maintain detailed and accurate service records in the dealership management system
Skills and Qualifications
- Previous experience as a service advisor, preferably in a commercial or fleet environment
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a busy shop environment
- Customer-focused attitude with a professional demeanor
- Proficiency with dealership management software (CDK)
At All American Ford, we foster a collaborative and growth-oriented culture, offering very competitive compensation and benefits. Join our team and be part of a dealership committed to excellence and customer satisfaction.