Administrative Coordinator

All About Storage, Branson MO (6 facilities)

Our mission is best captured in the words of our founder, Ethan Moore:

“A company of order that shines a light, so that we honor the Lord and bring Him glory.”

That phrase is embedded into every part of our company. We believe in bringing order to chaos, doing things the right way, and genuinely changing lives—both for our tenants and for the people who work here. We hire, train, and lead by our Core Values:

Excellence Stewardship Positivity Friendlines

And we live out our Core Behaviors every single week:

• We exceed tenants expectations
• We speak words of life
• We find ways to bless and pray for others
• We answer every call
• We understand, “speed to close” is monumental

Job Summary

This is a 90% work from home / remote position. This role is the communication and coordination hub for our six self-storage facilities. The Admin Coordinator owns the customer experience from the first phone call through move-in, tenancy, and move-out, ensuring every tenant feels taken care of and every property runs smoothly behind the scenes.

This person manages inbound calls, reservations, and tenant support, processes move-ins and move-outs, tracks delinquent accounts, and coordinates virtual storage unit auctions when required. They also assign and oversee maintenance tasks by dispatching local vendors or handymen and ensuring work is completed properly and on time.

In addition, this role handles reporting, data tracking, and system updates to keep ownership informed on occupancy, collections, maintenance issues, and operational performance. Strong organization, follow-through, and customer service skills are needed— this person is often the voice of our company and plays a major role in tenant satisfaction, retention, and property performance.

Schedule and Hours

This role averages approximately 20 working hours per week, but coverage is tied to our office hours of 9:00 AM – 6:00 PM. Days off are rarely weekends as those tend to have higher call volumes.

This is not traditional “busy every minute” work. Some days may be very light with only a few calls or tasks, while other days — especially around the first of the month when rent is due — can be noticeably busier. The role requires availability, consistency, and responsiveness during scheduled hours, even when call volume fluctuates.

Ideal Candidate Profile

This role is ideal for someone who matches the below but is not required:

• Naturally organized and detail-oriented
• Comfortable juggling calls, tenant needs, maintenance coordination, and reporting at the same time
• Enjoys helping people and providing a great customer experience
• Able to stay calm, professional, and firm when dealing with late payments or difficult situations
• Reliable and takes pride in doing what they say they will do
• Good at problem solving and figuring things out without drama
• Understands that their work directly affects occupancy, collections, and tenant satisfaction
• Comfortable working from home and able to stay focused without distractions
• Has a quiet, professional home work environment
• Self-disciplined and productive without supervision

Why Join All About Storage

• Be part of a fun company with clear vision and strong values
• Direct access to ownership and meaningful leadership influence (we treat all our people as family)
• A company culture that values faith, excellence, accountability, and people

Compensation & Benefits

• Salary range: $25,000 - $30,000, based on experience, bonuses, and performance
• 2 weeks PTO (after 6 months of employment)

How to Apply To apply, please complete our video interview application using the link below:

https://app.willotalent.com/invite/9DYxvl/

Pay: $25,000.00 - $30,000.00 per year

Benefits:

• Paid time off

Work Location: Hybrid remote in Branson, MO 65616

Salary : $25,000 - $30,000