Commercial Account Manager – Independent Retail Insurance

Now Hiring: Commercial Account Manager – Independent Retail Insurance

Location: Des Moines, IA
Schedule: Hybrid

Relion Insurance Solutions, part of the ALKEME family, is hiring a Commercial Account Manager to join our growing team in Iowa City / Cedar Rapids, IA. This role manages a well-defined book of select and middle-market commercial accounts. It is perfect for someone who enjoys being client-facing, detail-oriented, and part of a genuinely collaborative team.

You’ll report directly to an exceptional and supportive leader, and work alongside a forward-thinking, strategic group of professionals who care deeply about their clients and about enjoying the work they do together. The culture is hands-on, approachable, flexible, and fun (yes, fun really is part of the job here).

Company Perks

• 100% employer-paid medical, dental, and vision for employee-only plans
• PTO and company-paid holidays
• 401(k) plan with employer contribution
• Opportunities for career growth and professional development within a nationwide network
• Supportive, collaborative, and high-energy work environment

What You’ll Do as the Commercial Account Manager

• Provide technical support to Sales Executives and Account Executives by analyzing client insurance needs and assisting with new and renewal business.
• Prepare and submit insurance applications to carriers, obtain quotations, and coordinate policy binding.
• Issue and process binders, certificates, policies, endorsements, renewals, and other policy documents, ensuring accuracy and timely delivery.
• Prepare proposals, insurance summaries, schedules, and billing documentation while maintaining accurate client records in Applied EPIC.
• Respond promptly to client requests via phone and email, process policy changes, cancellations, audits, and billing inquiries, and assist with claims reporting and follow-up.
• Maintain current knowledge of insurance products, carrier guidelines, industry regulations, and emerging trends.

What We’re Looking For

• 2 years of insurance industry experience, preferably with a retail insurance brokerage.
• Valid Property & Casualty Broker-Agent license required.
• Strong knowledge of insurance products, coverages, and carrier markets.
• Excellent verbal and written communication skills with the ability to explain complex insurance concepts clearly.
• Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

Why ALKEME?

At ALKEME, we combine the strength and stability of a Top-40 national insurance broker with the creativity and culture of a start-up. Our employees enjoy a supportive environment that encourages learning, collaboration, and growth. Joining SFD Insurance, means working with a respected, long-standing agency while gaining access to the expansive resources and opportunities of ALKEME Insurance.

Be part of a company where growth, culture, fun, and financial stability come together to create a rewarding and fulfilling experience.

This is an At-Will position. Employment with Alkeme Intermediary Holdings, LLC may be terminated or changed at any time, with or without cause or prior notice.

EOE

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• insurance industry: 2 years (Preferred)

Work Location: Hybrid remote in Des Moines, IA 50329