What are the responsibilities and job description for the Key Account Manager position at ALKEGEN?
Company Description Alkegen is a global specialty materials company focused on mission-critical systems such as battery technologies, electric vehicles, filtration media, and specialty insulation that help reduce fossil fuel consumption and support greener living. Formed by combining industry leaders Unifrax and Lydall, Alkegen leverages deep innovation capabilities and vertical integration to solve complex customer challenges. With 60 manufacturing facilities and more than 7,500 employees worldwide, the company offers extensive reach and technical expertise. Alkegen is strongly committed to sustainability and human health, enabling customers to make meaningful environmental impacts. Candidates can learn more about Alkegen’s products and initiatives at www.alkegen.com and through its social media channels.
Role Description The Key Account Manager is a full-time, on-site role based in Northeast, WV. This position is responsible for managing and growing strategic key accounts, serving as the primary point of contact for customers, and ensuring high levels of service and satisfaction. Day-to-day tasks include developing account plans, identifying growth opportunities, coordinating pricing and contract negotiations, and monitoring performance against targets. The Key Account Manager will collaborate closely with operations, product management, and finance teams to support customer needs, resolve issues, and deliver value-added solutions. The role also includes reporting on account performance, preparing forecasts, and contributing to business planning initiatives aligned with Alkegen’s sustainability-focused portfolio.
Qualifications
Role Description The Key Account Manager is a full-time, on-site role based in Northeast, WV. This position is responsible for managing and growing strategic key accounts, serving as the primary point of contact for customers, and ensuring high levels of service and satisfaction. Day-to-day tasks include developing account plans, identifying growth opportunities, coordinating pricing and contract negotiations, and monitoring performance against targets. The Key Account Manager will collaborate closely with operations, product management, and finance teams to support customer needs, resolve issues, and deliver value-added solutions. The role also includes reporting on account performance, preparing forecasts, and contributing to business planning initiatives aligned with Alkegen’s sustainability-focused portfolio.
Qualifications
- Strong account management and key account relationship skills, with experience overseeing strategic or high-value customers.
- Solid analytical skills and business planning capabilities to interpret data, build forecasts, and develop growth strategies.
- Proven customer service orientation, with the ability to address inquiries, resolve issues, and maintain long-term partnerships.
- Excellent communication, negotiation, and presentation skills, with the ability to work cross-functionally in a manufacturing or industrial environment.
- Bachelor’s degree in business, engineering, or a related field, or equivalent relevant experience.
- Experience in specialty materials, industrial manufacturing, or related sectors is beneficial.
- Ability to work on-site in Northeast, WV and travel to customer locations as needed.