Onsite Credentialing Coordinator

Job Summary

The Credentialing Coordinator performs administrative tasks related to provider credentialing. Responsible

for the collection of documents for initial credentialing and re-credentialing. The Credentialing Coordinator

tracks and reports the expiration of credentials to maintain up-to-date files. The Credentialing Coordinator

is responsible for ensuring the credentialing process moves smoothly and efficiently and that all documents

are stored correctly in the credentialing database.

Duties & Responsibilities

• Provider outreach via phone and email to gather required documents
• Maintenance of credentialing databases (Update, remove, and add provider data as applicable)
• Follow internal credentialing guidelines to complete provider company and owner applications
• Follow internal credentialing guidelines to complete driver applications
• Follow internal credentialing guidelines to complete vehicle applications
• Follow internal credentialing guidelines to complete facility applications
• Review of credentialing documents to ensure a “clean file” is presented for primary source
  
  

verification to be conducted efficiently and effectively.

• Communicate with the appropriate parties (i.e. Provider Relations Department, Transportation
  
  

department) on changes, denials, and application issues.

• Send welcome email packages to providers via email
• Use Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
• Transcribe data received from providers into credentialing database
• Monitor upcoming credentials expiration dates through credentialing database and notify
  
  

providers.

• Custodial of the provider contracting and credentialing files
  
  

Requirements & Qualifications

• High school diploma or equivalent
• 3 years of related experience and/or training
• Strong computer skills
• High level of attention to detail
• Strong written, verbal, and interpersonal communications skills including ability to listen
  
  

attentively and to communicate information clearly and effectively.

• Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact
  
  

positively with teammates at various levels across the company and customers.

• Positive attitude and always maintain solution-based and customer-focused mindset
• Able to work in face pace environment
• Professional in-person and phone presence and etiquette
• Bilingual – English and Spanish
  
  

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