Crisis Intervention Specialist

Job Summary

Non-profit domestic violence agency seeking a compassionate and experienced Crisis Intervention Specialist to provide immediate crisis intervention services and case management to domestic abuse victims via crisis line and in-person communication. The Specialist will conduct client intake assessments, develop safety plans, provide referrals and education, document service provision, and collect/report data for grants

Responsibilities

• Respond promptly to crisis calls and emergency situations, providing immediate intervention and de-escalation techniques.
• Provide immediate crisis intervention services to crisis line callers and clients through the crisis line and in-person communication
• Conduct client intake assessments, develop safety plans, provide referrals and education, document service provision, and collect/report data for grants
• Facilitate client access to the ALIVE Nights of Safety program
• Provide crisis intervention and case management to Nights of Safety clients
• Facilitate access to other agency services (court advocacy, crime victim’s compensation, transportation, etc.)
• Attend/Participate in mandatory team meetings and trainings
• Assist with volunteer training, as needed
• Communicate and coordinate with interns/volunteers to provide seamless client services
• Complete office task for Nights Of Safety daily

Requirements

• BSW, BA in Psychology, or equivalent credentials
• 1 years of domestic violence advocacy work
• Knowledge of trauma-informed services
• Ability to work with diverse populations, particularly those with limited economic resources
• Knowledge of community resources
• An understanding of domestic violence and the ability to articulate the ALIVE philosophy of empowerment
• Ability to work an adjusted schedule in the office and/or periodic shifts (as crisis line back-up) from home as needed
• Strong organizational and case management skills
• Ability to communicate effectively with people from diverse backgrounds, lifestyles, socio-economic levels, and abilities
• Valid driver's license and own transportation (not for client transport)
• Transportation and ability to travel between offices, emergency sanctuary, and client resource sites required
• Must be able to work occasional weekends and or/weekends as required by volunteer, community, and/or agency needs
• Must be able to lift up to 30 lbs. on a regular basis, with or without reasonable accommodations
• Must be able to use computer and/or tablet technology; including case management software, MS Office applications, e-mail, and other standard or proprietary programs

Benefits:

· Salary 35,000 -40,000 annually

· Comprehensive benefits package, including health, dental, and vision insurance

· Opportunities for professional development

Schedule:

· 8-hour shift, days

· Weekend availability

Pay: Up to $40,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $40,000