What are the responsibilities and job description for the Director Corporate Applications & Services position at Alined Consulting Group?
MAJOR RESPONSIBILITIES
Application & Service Portfolio Leadership
● Own the strategy, lifecycle, optimization, and governance of 70 enterprise applications
and corporate systems.
● Ensure application reliability, scalability, compliance, and alignment to Duly’s
operational and clinical priorities.
● Evaluate, standardize, consolidate, or retire systems to reduce redundancy and
maximize business value.
● Establish KPIs and dashboards to track application health, service performance, and
business impact.
Project & Delivery Management
● Lead medium- to large-scale application initiatives, enhancements, upgrades, and
integrations.
● Partner with business stakeholders to define requirements, scope, timelines, and
success criteria.
● Apply project management discipline to ensure predictable execution and transparent
communication.
● Act as escalation point for system issues, driving root-cause analysis and long-term
remediation.
Vendor & Contract Management
● Manage relationships with software vendors, consulting partners, and service providers.
● Lead contract reviews, renewals, RFPs, and licensing optimization to drive savings.
● Ensure vendor performance meets SLAs, quality expectations, and operational needs.
● Continuously assess the market for innovative, cost-effective tools and services.
Team Leadership & Development
● Lead, mentor, and support a team of 7–10 analysts, administrators, and specialists.
● Build a culture of ownership, accountability, customer service, and continuous
improvement.
● Develop skill sets aligned to business needs and emerging technologies.
● Set annual goals, review progress quarterly, and ensure alignment with organizational
objectives.
Cross-Functional Collaboration
● Partner with Finance, Accounting, Operations, HR, Call Center, Marketing, and IT teams
to ensure applications support business process excellence.
● Support corporate leaders with insights, data, process optimization, and
recommendations for technology adoption.
● Work closely with the Information & Transformation team on enterprise strategies and
digital transformation initiatives.
Salary : $150,000 - $165,000