What are the responsibilities and job description for the SPA ALILA CONCIERGE position at Alila Napa Valley?
Summary
At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.
The Alila Napa Valley is walking distance from the quaint shops and restaurants in downtown St. Helena and has nearby access to more than 400 wineries, hot air ballooning and a variety of experiences curated by the concierge team. We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service.
Spa Concierge are the liaison between spa treatments and amenities. This individual is primarily responsible for cleanliness and sanitation of guest lockers, relaxation areas, and treatment rooms. This includes the distribution of linens and the maintenance of toiletries in locker room vanities. Spa Concierge add to the guest experience by hosting and fostering an atmosphere of calm and relaxation.
Text or Call (707) 408-3859 to speak with a Talent Manager!
Why Work at Hyatt?
- Discounted & Complimentary hotel room nights
- Free Parking
- 8 Paid Holidays per year
- Paid time off
- Medical, Dental, Vision Insurance – (Full-Time colleagues)
- Flexible Spending Account (Full-Time colleagues)
- Retirement Savings Plan
- Tuition Reimbursement
- Basic Life Insurance
- Opportunities to work around the world with Hyatt Hotels and Resorts
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Hyatt is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Qualifications
- Ability to work a flexible schedule including weekends
- Create memorable experiences with a warm, welcoming personality that can relate to guests and
associates - Previous experience passionately providing service to others and providing administrative support in a team oriented environment, ensuring accuracy and attention to detail
- Previous customer service in luxury setting desired
