Senior Manager of Training

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Senior Manager of Training

Does the thought of joining one of the fastest-growing, privately held data center companies sound exciting to you? Do you enjoy collaborating with team members to drive and operate some of the industry’s leading and most innovative infrastructure solutions?

At Aligned Data Centers, not only do we celebrate success across our platform, we celebrate the very teams that drive and support that success! Our culture is founded in passion, engineered from innovation, and driven by the pursuit of operational excellence. We are a company dedicated to driving positive change in the industry through continuous data center innovation, diversity and inclusion, and corporate sustainability.

We realize not only is providing a comprehensive benefits package important, but we also provide a generous 401k match with immediate vesting, free membership to Gympass which provides our employees a rich health and wellness benefit and competitive time off plan. Giving back and having fun is important to our team whether it be serving our communities or employee and customer events. Our Aligned DNA is what makes us unique and successful!

As part of our exciting growth, we are currently searching for a Senior Manager of Training.

Enterprise owner of Aligned Data Center’s Training Program, the Senior Manager of Training is responsible for building, governing, and scaling a standardized, data-driven training function across Operations, Security, and Platform Delivery.

This position is accountable for ensuring training directly improves operational performance, reduces risk, and drives consistent execution across all sites. The role leads the Training Department, owns the full training lifecycle, and ensures execution in accordance with Aligned’s policies and procedures.

This individual will transform training from a support function into a core operational lever by integrating performance analytics, incident trends, and audit findings into targeted, measurable development programs.

This role will be based hybrid out of one of our designated Aligned Data Centers locations.

Duties And Responsibilities

Enterprise Training Ownership and Governance

• Own and enforce the enterprise training framework across Operations, Security, and Platform Delivery
• Establish standardized training governance, expectations, and execution models across all sites
• Ensure alignment with Aligned’s policies and procedures, including onboarding, continued training, drill programs, and assessment methodologies
• Maintain accountability for training compliance, audit readiness, and program integrity
  
  

Training Strategy and Scalability

• Develop and execute a multi-year training strategy aligned with company growth, new site development, and evolving technologies
• Build a scalable training model that supports rapid portfolio expansion without degradation in quality
• Define the long-term roadmap to establish an industry-leading training organization
  
  

Performance-Driven Training and Needs Analysis

• Own the enterprise training needs analysis process using KPIs, incident trends, audit findings, and operational performance data
• Translate performance gaps into targeted training initiatives with defined outcomes
• Ensure training initiatives are tied to behavioral change and measurable operational improvement, not content delivery alone
  
  

Annual Training Plan and Execution

• Own development and execution of the Annual Training Plan, including technical, safety, and drill programs
• Ensure monthly training topics, lessons learned sessions, and drills align with operational risk and performance trends
• Partner with operational leadership to prioritize training focus areas
  
  

Content Development and Delivery Oversight

• Oversee development of high-quality technical training across electrical, mechanical, controls, and operational disciplines
• Ensure training material reflect current procedures, runbooks, manufacturer guidance, and real-world operational scenarios
• Establish quality standards for all training deliverables and enforce consistency across the organization
  
  

Learning Management System Ownership

• Own and manage the LMS to ensure accurate assignment, tracking, and reporting of all training activities
• Ensure visibility into training completion, compliance, and performance metrics across the portfolio
• Optimize LMS structure and reporting to support operational accountability and decision making
  
  

Onboarding and Workforce Development

• Own and continuously improve onboarding programs to ensure rapid, consistent operator readiness
• Ensure onboarding timelines and qualification requirements are met across all roles
• Establish structured development pathways for technicians, managers, and SMEs
  
  

Vendor Strategy and External Training

• Own training vendor strategy, including selection, evaluation, and performance management
• Ensure third-party training aligns with operational standards and delivers measurable value
• Manage training budget to support strategic priorities and organizational needs
  
  

Cross-functional Integration

• Partner with Technical Operations, Site Operations, Security, Platform Delivery to align training with operational requirements
• Ensure training content is technically accurate, operationally relevant, and aligned with enterprise standards
• Drive collaboration between training and operational teams to ensure adoption and effectiveness
  
  

Training Program Assessment and Continuous Improvement

• Establish and manage training effectiveness metrics, including performance impact, incident reduction, and audit results
• Implement structured feedback loops to continuously refine training content, delivery methods, and program structure
• Ensure training outcomes directly contribute to improved safety, reliability, and operational consistency
  
  

Leadership and Team Development

• Lead and develop Training Team Members
• Establish clear performance expectations, accountability, and development pathways within the team
• Build a high-performing training organization capable of supporting enterprise scale
  
  

The successful candidate will be required to spend a significant portion of their time writing, so writing proficiency will be a critical aspect of our selection process. At the start of this job, the candidate will spend time reviewing existing training materials, job responsibilities, and identifying their own training needs and gaps.

Requirements

• Bachelor’s degree in engineering or a related field with the ability to cross-learn topics from other disciplines such as mechanical and process controls.
• 8-12 years of experience in data center operations, technical training, or related field.
• Experience leading or building training programs in a multi-site, mission-critical environment.
• Strong understanding of data center infrastructure (electrical, mechanical, controls systems).
• Experience developing training programs tied to operational performance metrics and KPIs.
• Experience managing LMS platforms and training analytics.
• Experience managing vendors and external training providers.
• Must also be a skilled communicator using various modes, including writing, verbal, and presentations.
• Proficiency with MS Word, Excel, and PowerPoint.
• Must display original thinking and creativity and excel at meeting challenges with resourcefulness and innovative ideas. Must enjoy working with teams in a fast paced, energetic environment.
• Ideally candidate will work at one of Aligned’s data center location.
• Candidate must be willing to travel to locations in the United States up to 25%. Some travel may be required on weekends and evenings.
  
  

Competencies

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  
  

Benefits & Perks

Aligned Data Centers is proud to offer a comprehensive benefits package to support the health, well-being, and financial security of our team members. Eligible employees have access to:

• Health Coverage: Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings.
• Retirement Savings: 401(k) plan with company match
• Paid Time Off and Holiday Pay
• Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
• Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage
• Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives
  
  

Physical Demands And Work Environment

• Frequently required to stand
• Frequently required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Occasional exposure to wet and/or humid conditions (non-weather)
• Continually work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally work around fumes, airborne particles, or toxic chemicals
• Occasional exposure to outside weather conditions
• Frequent exposure to extreme heat or cold (non-weather)
• While performing the duties of this job, the noise level in the work environment is usually quite to moderate.
• The employee must occasionally lift and /or move more than 50 pounds
• Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus
• Specialized equipment, machines, or vehicles used:
  
  

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Aligned Data Centers is an equal opportunity employer that embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.