System Analyst ERP - Intern

Department: Information Technology

Location: US-North Carolina-Raleigh

Compensation: $20.00 - $39.00 / hour

Description

Role Summary

This position is ideal for mid to senior-level professionals with expertise in SAP ERP and enterprise system integrations to join our [Enterprise Applications team]. The role will focus on integrating SAP ERP with Salesforce (SFDC) and customer-facing applications while leveraging Copilot and other LLM-based AI technologies to simplify day-to-day business operations.

Partnering with cross-functional teams across IT, digital, and business functions, you will design, develop, and deliver AI-enabled applications that make ERP workflows intuitive, automated, and accessible for business users. This role is critical in shaping how our organization uses generative AI and ERP data to drive operational excellence and user productivity.

Role Expectations

• ERP Integration:
• Understand and analyze SAP ERP processes across modules (e.g., SD, MM, FICO).
• Build and manage integrations between SAP ERP, Salesforce (SFDC), and customer-facing portals.
• AI/LLM Application Development:
• Leverage Copilot and large language models to build applications that simplify ERP workflows for business users.
• Design conversational interfaces and AI-assisted tools for tasks such as order processing, reporting, and customer data management.
• Solution Design & Delivery:
• Partner with business stakeholders to capture requirements and translate them into AI-driven ERP use cases.
• Collaborate with IT and cross-functional teams to ensure secure, scalable, and compliant integration.
• Continuous Improvement:
• Identify opportunities to automate repetitive processes, reduce manual effort, and improve data visibility.
• Monitor system performance, troubleshoot integration issues, and recommend enhancements.
• Governance & Compliance:
• Ensure integrations and AI applications comply with enterprise security, privacy, and governance policies.
  
  

Qualifications & Skills

Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; Master’s preferred.
  
  

Experience

• Basic knowledge about SAP ERP systems (ECC or S/4HANA).
• Experience with Salesforce (SFDC) integrations and customer-facing portals.
• Prior exposure to AI/LLM-based enterprise applications (Copilot, GPT, or similar) strongly preferred.
  
  

Skills

• Understanding of SAP integration patterns (IDocs, APIs, middleware).
• Experience in programming/scripting (e.g., Python, Node.js, ABAP) and API frameworks.
• Familiarity with Microsoft Copilot, OpenAI, or other generative AI tools for enterprise.
• Analytical and problem-solving abilities with a user-centric mindset.
  
  

Communication

• Excellent ability to engage with both technical teams and non-technical business stakeholders.
• Strong presentation and documentation skills.
  
  

Teamwork

• Ability to work independently while collaborating effectively with global teams.
  
  

What We’re Looking For

• Basic knowledge about ERP–CRM–Portal integrations.
• Strong interest in applying generative AI to enterprise workflows.
• Ability to balance technical depth with business process understanding.
• Passion for transforming user experience in ERP environments.

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Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.