Orthodontic Office Receptionist

Part-time receptionist needed for orthodontic office for Tuesdays, Fridays, and Saturdays. Spanish-speaking preferred. Orthodontic experience preferred.

Excellent communication and customer service skills

• Extremely polished verbal (phone etiquette) and written communication; excellent grammar, punctuation, capitalization, etc.

Ability to multitask

• Manage insurance tasks (basic claim submissions, preauthorization submissions, verifying eligibility), scheduling appointments for new and existing patients, entering payments, scanning paperwork, all while taking phone calls
• Must be comfortable discussing finances, insurance coverage, and payment plans with patients
• Communicating with other dental offices

Organizational skills, computer proficiency, and attention to detail

• Keeping track of insurance submissions, missed appointments, payments, recall appointments, general dental visits
• Basic math skills (comfort with reading patient payment ledger), familiar with MS Word, Excel, and Google Docs
• Maintain clean reception

Problem-solving skills and proactive mindset

• Anticipate office needs and take initiative to resolve any potential issues before they arise
• Identify opportunities for process improvement and suggest solutions to enhance office efficiency and customer experience
• Demonstrate a proactive approach in handling administrative tasks, ensuring that all steps are taken to address challenges and ensure smooth operations

Team player with positive attitude and desire to see office grow

• Fill-in cancellations and no show appointment times
• Accept constructive criticism and always see room for improvement
• Reliability and punctuality
• Help clean and tidy the office in the morning/evening
• Communicate with other team members regarding any issues and always work to resolve conflicts

Job Type: Part-time

Pay: $21.00 - $26.00 per hour

Work Location: In person

Salary : $21 - $26