What are the responsibilities and job description for the Front Desk Receptionist position at ALIGN ENT AND ALLERGY?
Currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.
Responsibilities
- Greet patients and visitors with a warm and welcoming demeanor.
- Check-in patients, verify their information, and update electronic medical records accurately.
- Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
- Schedule and confirm patient appointments, ensuring efficient time management.
- Assist patients in completing necessary forms and understanding office policies.
- Collect patient co-pays, process payments accurately, and maintain proper documentation.
- Maintain the cleanliness and organization of the reception area.
- Coordinate with medical staff to optimize patient flow and use of resources.
- Insurance Eligibility
Benefits
- 401(k) after a year of service
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- High school diploma or equivalent.
- Preferred but not required NextGen experience
- Previous experience as a receptionist or in a customer-facing role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in using computer systems and basic office software.
- Ability to handle a fast-paced environment and multiple tasks simultaneously.
- Empathy, compassion, and professionalism in dealing with patients and their families.
- Ability to work well as part of a team.
- Reliability and punctuality in attendance.
- Rotating between locations is required.
Salary : $18 - $22