What are the responsibilities and job description for the Patient Care Coordinator position at Align Care Physical Therapy PLLC?
Job Overview
Align Care Physical Therapy is a leading Physical Therapy Practice in Northern New Jersey and we are seeking a Patient Care Coordinator to join our growing team. As a member of the Align Care team, you will be integral in helping us achieve this goal. If you are driven and motivated, with an outgoing and customer focused personality, we would be happy to welcome you to our team.
Join our dynamic healthcare team as a Patient Care Coordinator, where your enthusiasm and organizational skills will make a meaningful difference in patients' lives. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to follow-up care. Your proactive approach and attention to detail will help streamline office operations, enhance patient satisfaction, and support our mission to deliver exceptional healthcare services. This paid position offers an exciting opportunity to grow your career in a fast-paced, patient-centered environment.
Duties
- Welcome patients and visitors, in person, or on the telephone, and answering or referring inquiries.
- Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Complete insurance verifications
- Ensure availability of treatment information by filing and retrieving patient records.
- Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Maintain patient accounts by obtaining, recording, and updating personal and financial information.
- Obtain revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Protect patients' rights by maintaining confidentiality of personal and financial information.
- Maintain operations by following policies and procedures; reporting needed changes.
- Contribute to team effort by accomplishing related results as needed.
Skills
- This role is perfect for motivated individuals eager to contribute to a compassionate healthcare environment. We value energetic team players who are committed to delivering outstanding patient care through proactive support and meticulous organization. Join us today and be part of a dedicated team that makes health and wellness accessible for everyone!
- An ability to work in a fast-paced environment
- Multitasking skills
- Flexibility
- Professional Telephone skills
- Excellent customer service skills
- Superior Time Management
- Organization skills
- Attention to detail
- Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook)
- Focus on quality
- Professionalism
- Experience working in a Physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service
- Bilingual (English & Spanish) Preferred
These job responsibilities listed are not designed to cover or be a comprehensive listing of all the responsibilities of the position and required for this job. The responsibilities may change at any time with or without notice.
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
Work Location: In person
Salary : $15 - $18