What are the responsibilities and job description for the Home Accessibility Administrator position at ALICKS HOME MEDICAL EQUIPMENT PROPOSAL 1?
- Talks with customers by phone or in person and collects billing and medical necessity documentation.
- Keeps knowledge base current on insurance coverages.
- Prints reports and monitors and updates status of rehabilitation and stair lift orders.
- Provides administrative assistance and support for Technicians.
- Develops and maintains working knowledge of current rehab technology, stair lifts and basic medical equipment.
- Provides appropriate supporting documentation to the Billing Department to support rehab and stair lift orders.
- Files and/or creates patient’s records.
- Communicates with and treats company’s customers of various ages.
- Participates in Improvement of Operational Performance (IOP) activities.
- Participates in traditional and e-learning programs.
- Ensures compliance with Company policies and procedures.
- Works effectively with other company employees, managers, and departments.
- Performs all job functions with Company Mission, Vision, and Goal Statements in mind.