What are the responsibilities and job description for the Producer position at Alice & Smith?
Alice & Smith
xrserver.com
Alice & Smith has been a trailblazer in the gaming industry since 2014, leveraging our expertise to integrate game logic and mechanics into brand experiences across various sectors. Our innovative approach to gamification has enabled us to partner with global clients, including Microsoft. Our flagship product, XR Server, is a low-to-no code API server and gamification toolkit that enhances brand engagement and interactivity and enables non-gaming brands to harness the power of LiveOps with consummate ease.
Role: LiveOps & Gamification Producer
Experience: Senior
Location: Fully Remote, based in LA (Headquarters: Montreal, Canada)
Position: Full-time, 10-month fixed-term contract (January–October 2026), with strong potential for full-time conversion.
Role Responsibilities:
As LiveOps & Gamification Producer, you will:
- Coordinate LiveOps strategy & delivery of product roadmap items to drive engagement and retention for key clients.
- Plan and execute in-product events, promotions, content updates, and daily/weekly challenges.
- Design & evolve gamification systems from concept to post-launch iteration.
- Lead the design and optimization of progression, rewards, loyalty loops, and motivational mechanics.
- Ensure gamification systems are scalable, maintainable, and aligned to client goals and growth of our core product.
- Keep schedules, dependencies, and risks visible and well-managed.
- Contribute to a collaborative, high-ownership delivery culture with local LA clients and global delivery team.
Required Skills & Experience:
- 5 years in LiveOps, gamification, game systems, or product success.
- Proven track record operating high-cadence LiveOps programs at scale.
- Strong gamification/system design expertise (rewards, progression, economy tuning).
- Highly analytical: comfortable defining KPIs and making data-driven decisions.
- Excellent communicator with senior client-facing experience.
- LA-based (or nearby) and able to meet clients in person; occasional travel required.
Why Join Us?
- Small, agile, fully remote team distributed across Canada and Europe.
- Lead LiveOps and gamification for a flagship product with a major LA-based sports partner.
- High autonomy role with real strategic ownership and hands-on execution.
- Opportunity to build long-term relationships with top-tier entertainment and sports clients.
Interested?
Apply now to join our innovative team at Alice & Smith! Email a CV and short cover letter to our Director of LiveOps & Gamification Patrick Greatbatch at pgreatbatch@aliceandsmith.com.