Cloud Platform Operations Specialist II

Alibaba Cloud Computing Platform

Alibaba Cloud Computing Platform includes a proprietary big data platform ODPS (MaxCompute/Hologres/DataWorks, etc.), open-source big data platforms (E-MapReduce/Realtime Compute for Apache Flink, etc.), and PAI, etc. It provides a comprehensive product system covering data collection, storage and analysis, development and governance. Meanwhile, Alibaba Cloud Computing Platform is also equipped with a variety of computing capabilities including large-scale batch processing, real-time streaming processing. Alibaba Cloud is the only Chinese Company in Forrester's Leaders quadrant for cloud data warehouses.

Lead cloud platform stability operations for Alibaba Cloud Big Data & PAI products in US Region:

● Critical issue troubleshooting and root cause analysis

● Incident command and emergency response coordination

● System reliability engineering and SRE practices

● Oversee cloud platform cost governance for Big Data & PAI products in US Region:

● Resource budgeting and financial planning

● Supply chain coordination and vendor management

● Applicaton cluster capacity optimization

● Provide secondary support for nighttime incident command of Big Data & PAI products in China Region (GMT 8 coverage)

● Manage local US operations team with leadership responsibilities

● Bachelor's degree in Computer Science or related technical field with:

● Strong CS fundamentals

● Expert-level Linux system engineering capabilities

● Deep understanding of:

● Open-source big data ecosystems

● Alibaba Cloud proprietary Big Data & PAI solutions (preferred)

● 5 years experience in:

● Development/operations of large-scale distributed systems

● Full lifecycle stability management frameworks

● Cloud-native technical leadership including:

● Kubernetes (K8s) architecture expertise

● High-availability system design implementation

● Cross-functional collaboration skills with:

● Business-level Chinese proficiency

● Technical communication excellence

● Team management capabilities:

● 2 years experience leading technical teams

● Proven track record managing 10 member teams

The pay range for this position at commencement of employment is expected to be between $156,000/year and $256,800/year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Alibaba U.S. based full time regular employees have access to medical, dental, and vision insurance, a 401(k) plan and basic life insurance, and wellbeing benefits like FSA, subject to the terms and conditions of the applicable plans then in effect. U.S. based employees are also eligible to receive up to 12 paid holidays, accrue up to 15 paid vacation days for this position, and receive up to 72 hours paid sick time (front-loaded) per calendar year.