What are the responsibilities and job description for the Front Desk Receptionist position at Alhambra Orthodontics?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our clients and visitors while efficiently managing front desk operations. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a customer-oriented mindset. Bilingual candidates are encouraged to apply, as this will enhance our ability to serve a diverse clientele.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage multi-line phone systems, answering calls promptly and directing them to the appropriate personnel.
- Perform clerical duties including data entry, filing, and maintaining organized records.
- Utilize QuickBooks for basic bookkeeping tasks as needed.
- Schedule appointments and manage calendars for staff members.
- Provide customer support by addressing inquiries and resolving issues efficiently.
- Maintain office management tasks, ensuring that supplies are stocked and the front desk area is tidy.
- Demonstrate proficiency in Microsoft Office and Google Workspace for document preparation and communication.
- Proofread documents for accuracy before distribution.
- Assist with administrative tasks such as typing correspondence and managing incoming/outgoing mail.
Experience
- Previous experience in a front desk or receptionist role is preferred, but not required.
- Familiarity with multi-line phone systems and office management practices.
- Strong computer skills including proficiency in Microsoft Office Suite, Google Workspace, and QuickBooks.
- Excellent organizational skills with the ability to manage time effectively.
- Experience in customer service or support roles is essential; experience in dental or medical reception is a plus.
- Bilingual abilities are highly desirable to enhance communication with diverse clients.
- Proven clerical experience with attention to detail in data entry, filing, and documentation. If you are an enthusiastic individual who thrives in a fast-paced environment and enjoys interacting with people, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.
Job Types: Full-time, Part-time
Pay: $19.00 - $25.00 per hour
Expected hours: 24 – 40 per week
Work Location: In person
Salary : $19 - $25