What are the responsibilities and job description for the Alger Title Agency Receptionist position at Alger Title Agency, A Division of Bay Title & Abstract, Inc.?
About Us
Bay Title & Abstract, Inc. is an established title company dedicated to providing efficient, accurate, and reliable real estate closing services. As a locally owned and family-operated business since 1974, we take pride in delivering exceptional customer service while helping buyers, sellers, lenders, and real estate professionals successfully complete property transactions.
Position Overview
The Receptionist is responsible for creating a professional, welcoming experience for customers, clients, and visitors while providing essential administrative and operational support to the office.
The ideal candidate is friendly, professional, organized, detail-oriented, and comfortable working in a fast-paced office environment where accuracy, confidentiality, and timely follow-through are important.
Essential Duties & Responsibilities
- Greet customers, clients, visitors and other guests in a friendly and professional manner.
- Answer incoming phone calls and direct callers to the appropriate team member.
- Utilize the company's software system to accurately enter new orders and related information.
- Monitor and manage the office's general email inbox, responding to or appropriately routing messages.
- Complete end-of-day reporting accurately and timely.
- Process document recordings and accurately balance and reconcile recording fees.
- Monitor office supplies and maintain adequate inventory of commonly used supplies.
- Refill and maintain office copiers, printers, and other shared office equipment.
- Maintain confidentiality of sensitive company and customer information.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong organizational skills with exceptional attention to detail and accuracy.
- Ability to manage multiple transactions and deadlines simultaneously.
- Self-motivated with the ability to work independently and as part of a team.
- Professional demeanor and commitment to outstanding customer service.
- Proficiency with Microsoft Office and general office technology.
Preferred Experience
- Previous receptionist, administrative, customer service or office experience preferred.
Bay Title & Abstract, Inc. is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status under applicable federal, state, or local laws.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $40,962 - $59,188