ServiceNow IRM (GRC) Multiple Roles (Architect / SME / Business Analyst / Support Lead)

Job Description:
We are hiring multiple experienced professionals for a large-scale, multi-year ServiceNow Integrated Risk Management (IRM / GRC) program in Chicago, IL.
These are long-term onsite positions offering stability, growth, and exposure to enterprise-level risk transformation initiatives.

Open roles include:

• ServiceNow IRM Senior Solution Architect $70/hr C2C

• ServiceNow IRM Support Lead $60/hr C2C

• ServiceNow IRM SME / Project Manager $60/hr C2C

• ServiceNow IRM Senior Business Analyst $60/hr C2C

ServiceNow IRM Senior Solution Architect

• Lead design, architecture, and implementation of complex ServiceNow IRM/GRC solutions.

• Translate business objectives into secure, scalable ServiceNow solutions.

• Mentor technical teams and enforce platform best practices.

• 10 years total experience with at least 5 years hands-on IRM.

ServiceNow IRM Support Lead

• Own production support, enhancement delivery, and defect resolution for IRM/GRC modules.

• Manage enhancement and defect backlog; work with end users and technical teams.

• Configure reports and dashboards for better visibility into risk posture.

• 5 years of IRM/GRC production support experience in enterprise environments.

ServiceNow IRM SME / Project Manager

• Lead migration initiatives from RSA Archer (or similar) to ServiceNow IRM.

• Define risk taxonomies, RCSA processes, controls management, and reporting.

• Strong project management skills and financial services background preferred.

ServiceNow IRM Senior Business Analyst

• Conduct workshops and gather detailed business requirements for IRM modules.

• Translate requirements into user stories and functional documentation.

• Deep understanding of RCSA, Issue Management, Loss Events, and Controls Testing.

• Act as liaison between business users and technical implementation teams.

Core Skills (for all roles):

• 5 10 years of ServiceNow IRM / GRC experience.

• Strong understanding of Issue Management, Incident Management, Loss Events, Controls Testing, and RCSA.

• Familiar with Agile/Scrum delivery methodology.

• Excellent stakeholder communication and documentation skills.

• Experience in financial or regulated industries is a plus.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Risk Management, or related field.

• ServiceNow IRM/GRC implementation or support experience in large enterprises.

• RSA Archer ServiceNow migration experience preferred.

• Certifications (CSA, CIS-IRM, Agile/PM) are a plus

How to Apply: Please share your updated resume along with your preferred role (Architect / Support Lead / SME / BA) to

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