What are the responsibilities and job description for the Account Manager position at Alfred Williams & Company?
Description
Alfred Williams & Company is seeking an Account Manager focused on Business Development to drive growth through proactive outreach, relationship building and exceptional client service. You'll develop new opportunities, expand existing accounts and partner closely with design, project management and customer administration to deliver outstanding workplace solutions.
Responsibilities
- Identify, qualify and close new business opportunities.
- Understand client goals and align solutions to business objectives.
- Proactively build and maintain a strong network (A D firms, commercial real estate, brokers, end users, etc.).
- Own relationships with clients while serving as the primary point of contact.
- Manage day-to-day account needs and advocate for the customer throughout the project lifecycle.
- Lead internal and external meetings, clearly articulate scope, priorities and next steps.
- Coordinate with internal partners (Designer, Project Manager, Project Coordinator) to ensure quality delivery.
- Oversee project timelines, budgets, and change management; escalate risks early.
- Consistently exceed client expectations and add value to strategic and creative conversations.
- Track pipeline activity, forecasts, and progress toward goals.
Qualifications
Qualifications
- 2 years of relevant experience in commercial furniture, Design, real estate or construction industries.
- Strong written and verbal communication skills; confident presenter and facilitator.
- Self-starter who is proactive, flexible, and comfortable managing multiple projects and deadlines.
- Excellent prioritization, organization, and follow-through.
- Familiarity with proposals, budgeting and basic contract terms.
- Capable of reading and understanding floorplans, AutoCAD, etc.
- Knowledge of the A D community, commercial real estate ecosystem and project delivery process.
We are proud to be an EEO/AAP employer M/F/D/V. We maintain a drug-free workplace.