Medical Receptionist/Front Desk

We are seeking a dependable, compassionate, and detail-oriented Medical Receptionist to join our healthcare team. This individual will serve as the first point of contact for patients, ensuring a welcoming and efficient experience. The ideal candidate will have excellent time management skills, a commitment to providing high-quality patient care, and the ability to handle administrative tasks with precision.

Responsibilities:

• Greet patients and visitors in a professional and friendly manner.
• Schedule and manage appointments to optimize time and resources.
• Answer phone calls and emails, providing information or redirecting inquiries to the appropriate staff members.
• Verify patient information and ensure all documentation is up to date.
• Maintain patient confidentiality and comply with healthcare regulations (HIPAA).
• Assist patients with insurance verification and billing questions.
• Organize and maintain patient records, ensuring accuracy and attention to detail.
• Handle patient check-ins and check-outs efficiently, ensuring a smooth workflow.
• Coordinate with medical staff to facilitate patient care and communication.
• Provide administrative support to medical professionals and office staff as needed.
• Perform other duties as assigned to support office operations.

Qualifications:

• Proven experience as a medical receptionist or in a similar administrative role within a healthcare setting.
• Strong organizational skills with attention to detail.
• Excellent time management and multitasking abilities.
• Compassionate and empathetic nature with a strong focus on patient care.
• Proficient in office management software (e.g., scheduling systems, medical record systems).
• Strong communication skills, both verbal and written.
• Ability to work effectively in a fast-paced environment.
• Knowledge of medical terminology and insurance processes is a plus.

Additional Skills/Traits:

• Dependable and punctual with a strong work ethic.
• Ability to handle sensitive information with discretion and professionalism.
• Comfortable working with a diverse range of patients and healthcare professionals.
• Proficient in medical scheduling and managing patient appointments.
• Familiarity with electronic health records systems.

One requirement is that this position needs to have the ability to work at our 3 office locations.

If you are a highly organized and dependable individual with a compassionate approach to patient care, we encourage you to apply and join our dedicated team!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $20