Veterinary Receptionist

Alexandria Veterinary Clinic is hiring an outgoing Client Service Representative to become the next member of our incredible team. Candidates seeking a true work-life balance and the opportunity to fully utilize their skillsets are encouraged to apply! As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multitasking, and committed to contributing to a team-focused environment.

This is a full-time position, Monday-Friday, with weekends on rotation.

Full-time benefits and compensation**:

• Compensation: $15-$17 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law

Minimum qualifications and skill set:

• 1 years of client service experience
• Previous veterinary experience is desired
• Proficiency in the following skills

  • Strong professional communication skills

  • Attention to patient and medical details

  • Proficient with computers & practice management software

  • Experience scheduling for a 4-DVM calendar

  • Ability to manage multiple phone lines efficiently

Join Our Dedicated and Compassionate Team at Alexandria Veterinary Clinic PetCare Center!

Alexandria Veterinary Clinic PetCare Center is a well-established, full-service veterinary hospital with a strong reputation for progressive medicine and deep roots in the community. Our tenured team, known for its exceptionally low turnover, fosters a supportive and collaborative environment where long-term relationships with both clients and team members are a priority. We’re home to 4 experienced DVMs and a highly skilled support staff, including 7 Certified Veterinary Technicians.

We offer a wide range of services, from preventative care to advanced surgery and critical care, with on-site consultations from board-certified specialists in Orthopedics and Dermatology. Our certified rehab technician provides personalized rehabilitation therapy, and we’re proud to use gentle, low-stress handling techniques in every aspect of our care. If you’re looking to practice high-quality medicine in a team-oriented and compassionate environment, we’d love to hear from you!

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.