What are the responsibilities and job description for the Employee Experience Coordinator Bi-Lingual Preferred position at Alex Lee, Inc.?
The Employee Experience Coordinator supports employees across a variety of shifts and warehouse
departments providing basic HR guidance regarding benefits, payroll, and employee relations.
Schedule: Sunday-Thursday
10am-7pm (schedule may change as needed)
Bi-Lingual (English/Spanish) Preferred
• Perform turnover and attendance analysis for assigned departments/shifts to help identify attrition trends and
improve retention.
• Assists supervisors and employees with Logile/PeopleSoft regarding concerns with pay discrepancies, time &
attendance, scheduling; escalating to Specialist as needed.
• Directs employee relation issues and/or concerns to the appropriate Employee Experience Business Partner,
providing support as needed.
• Assists with promoting a positive company culture through communication and support of all employee
engagement activities.
• Works with the HR Business Partner to drive engagement through hourly warehouse exit interviews, employee
experience surveys and 30/60/90 touch base sessions.
• Serves as first point of contact for warehouse employees needing information on resources; or connection to
the SME/Specialist in areas of compensation, benefits, talent development, etc.
• Assists team with ensuring compliance with federal and state postings/policies, required certifications, scanning
and record keeping.
• Assists training with new hire orientation and continuing education initiatives.
• Assists Employee Experience Business Partner with communication during annual benefit enrollment and new
hire benefit enrollment.
• Works with the HR team to promote employee recognition programs including BAM, Upright & Tight,
President’s Award; as well as supporting the Wellness Advocates.
• Beginning knowledge of Microsoft Office Suite, Intermediate level in Excel.
• Bi-lingual (Spanish) preferred.
• Strong customer service skills and experience
• Ability to multi-task, prioritize, and meet tight deadlines.
• Exceptional listening and organizational skills.
• Excellent written and verbal communication skills with a meticulous attention to detail.
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