Burglar Alarm Installer / CCTV Technician

Alert-Tech Systems, Inc. is a leading provider of comprehensive security solutions in the South GA and North Fla areas. We specialize in burglar alarms, CCTV systems, access control, and smart home technology. With a commitment to excellence and innovation, we're seeking an experienced Burglar Alarm and CCTV Service Technician to join our team.

This position offers the opportunity to work with cutting-edge security technologies, industry training, provide exceptional service to our clients, and be part of a dynamic team.

Responsibilities:

• Install, troubleshoot, program, and maintain a wide range of security systems, including burglar alarms, fire alarms, CCTV systems, smart home systems, doorbells, and intercom systems.
• Travel to the job site and arrive on time, in professional attire commensurate with the assigned work, with all safety gear, required tools and parts.
• Diagnose system issues and advise customer of planned repair options, following established procedure regarding price, payment terms, and any required paperwork prior to work start.
• Drill holes for wiring in wall studs, joists, ceilings, floors, and other areas as required.
• Examine systems to locate problems such as loose connections or broken insulation.
• Feed cables through access holes, roof spaces, and cavity walls to reach fixture outlets, then position and terminate cables, wires and strapping.
• Mount and fasten control panels, door and window contacts, sensors, and video cameras, and attach electrical and telephone wiring in order to connect components.
• Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions.
• Maintain parts inventory.
• Sometimes perform small sales while on site servicing client's alarm.
• Provide customer training in the operation and functionality of system equipment. Demonstrate systems for customers and explain details such as the causes and consequences of false alarms.
• Complete service tickets in a timely manner for invoicing.

Qualifications:

• Minimum of 3 years' hands-on experience as a technician in low voltage environments.
• Preferred knowledge of DSC (1616, Neo), DMP (XT-30,50, XTL, Access Control), Honeywell (Vista, PROSeries), Alarm.com, Alula, and Telguard systems.
• Proficiency in installation procedures, troubleshooting, and maintenance for structured wiring, alarm systems, CCTV systems, and smart home technology.
• Strong work ethic, positive attitude, and customer service orientation.
• Excellent communication skills and a passion for continuous learning.
• Comfortable working in varying conditions, including high-heat environments such as attics.
• Physical fitness for tasks like ladder climbing, wire running, and tool handling.

At Alert-Tech Systems, Inc., we offer a stimulating work environment where innovation and dedication are valued. You'll have the chance to work with the latest security technologies, collaborate with a supportive team, and contribute to the safety and peace of mind of our clients.

If you are a dedicated technician with experience in the security industry and a passion for delivering top-notch service, we encourage you to apply. Join us and be a part of securing the future.

To apply, please submit your resume and a cover letter detailing your relevant experience and why you're interested in joining Alert-Tech Systems, Inc.

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Tools provided

Application Question(s):

• Are you comfortable with physically demanding tasks such as drilling, wiring and mounting equipment?
• Can you provide references from previous employers or clients who can attest to your technical skills and work ethic?
• Do you have a valid driver's license and reliable transportation for traveling to job sites?

Experience:

• Security system: 2 years (Required)

Work Location: In person

Salary : $40,000 - $70,000