Intern

OVERVIEW

Intern

About Alera Group

Founded in 2017, Alera Group is one of the nation's leading independent insurance and financial services firms. We combine the strength of a national organization with the personalized service of local experts to help clients succeed across Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, Wealth Services, and Human Capital Solutions.

Why Join Alera Group?

• Collaborate with purpose - Work alongside colleagues who believe the best results come from strong partnerships, shared expertise, and supporting one another.
• Build your career - Expand your expertise through meaningful work, continuous learning, and opportunities to grow across a national organization.
• Make an impact - Help clients navigate complex challenges while contributing to solutions that make a difference for their businesses, employees, and communities.

The Opportunity

At Alera Group, our Employee Benefits team helps organizations attract, retain, and support their employees through innovative benefits solutions. As a Intern, you'll play an important role in delivering exceptional client service, building trusted relationships, and helping clients navigate the complexities of employee benefits.

RESPONSIBILITIES

What You'll Do / Your Impact

Client Partnership & Service Excellence

• Support Account Managers in servicing group benefit accounts
• Prepare for and attend employer open enrollment meetings
• Assist with creating benefit guides using Alera Group PowerPoint templates
• Support client and carrier meeting preparation as needed
• Maintain cooperative working relationships with clients, carrier partners, internal team members, and agency staff
• Help ensure client materials and enrollment information are organized, accurate, and ready for delivery

Operational & Compliance Excellence

• Keep management systems and shared drives organized and up to date
• Compile employee census data and support benefit administration documentation
• Create deduction details for employer groups using Excel templates and calculations
• Put together small group proposals
• Maintain familiarity with carrier eligibility rules and COBRA regulations
• Support accurate documentation related to health, life, dental, vision, LTD, STD, and supplemental products
• Assist with transporting enrollment materials to and from renewal meetings as needed

Growth & Retention

• Attend and participate in team meetings
• Contribute to a responsive and organized client service experience
• Support renewal and open enrollment processes that help strengthen client relationships
• Use problem-solving, communication, and follow-through skills to support team success
• Help identify opportunities to improve efficiency, organization, and service delivery

QUALIFICATIONS

What You Bring

Required

• High School Diploma or equivalent
• Ability to maintain cooperative working relationships with clients, carrier partners, internal teams, and agency staff
• Ability to run effective meetings using listening, reasoning, and clear communication skills
• Ability to retain knowledge, problem solve, and work independently
• Basic math computation skills, especially within Excel
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint
• Ability to use the internet, carrier websites, and agency software programs
• Ability to operate standard office equipment including copier, scanner, fax, calculator, and telephone
• Ability to work at a fast pace with unscheduled interruptions
• Ability to sit for long periods of time
• Insured vehicle and legal eligibility to drive to client meetings

Preferred

• 1 to 3 years of Employee Benefits or Human Resources related experience
• Knowledge of Health, Life, Dental, Vision, Long Term Disability, Short Term Disability, and supplemental products
• Familiarity with carrier eligibility rules and COBRA regulations
• Experience using Brokerage Builder
• Experience preparing employee census data, deduction details, proposals, and benefit guides
• Experience supporting open enrollment or renewal meetings
• Any combination of education, experience, and training that provides the required knowledge and abilities to perform the role

Core Competencies

• Client-first service mindset
• Strong attention to detail
• Organization and follow-through
• Clear communication
• Problem solving
• Accountability
• Team collaboration
• Ability to manage multiple priorities
• Comfort working independently
• Professional judgment and discretion

ADDITIONAL INFORMATION

Work Arrangement

This position is Hybrid

• Hybrid: This role follows a hybrid work arrangement, combining in-office and remote work based on business needs and manager expectations.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-SE1

#LI-Hybrid

Location Type

Hybrid - 2 or less days in office