Administrative Assistant

Who We Are

Alene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world’s most recognized retail, boutique, and cosmetic brands. With our headquarters in New Hampshire and locations in Ohio, we’ve been in business for over 30 years. We are passionate about making the best products in the world, making safety our number one priority, and being an insanely great place to work.

The Position

Alene Candles is seeking an Administrative Assistant to manage all Reception functions which includes operating a multi-line phone system to answer incoming calls, directs callers and visitors to appropriate personnel, managing visitor and employee check-ins, and provides key support on administrative tasks and project work to the Executive Administrator and administrative team.

The Location

We are located at 8860 Smiths Mill Road, Suite 100, New Albany, OH 43054. This is an onsite position. Hours for this role are 8:00 am-4:30 pm, Monday through Friday.

Additional Job Details

• Acts as first point of contact for in-person guests for the Ohio ACM/ACP plants
• Maintains a welcoming environment, including but not limited to, greeting visitors and team members, providing information, addressing questions, and resolving basic issues
• Ensures visitors have proper PPE and badges, if required, and ensuring security protocols are followed
• Ensures the reception area is kept clean, organized, and presentable
• Acts as first point of contact by managing a multi-line phone system for Ohio plants; acts as backup to New Hampshire receptionist
• Maintains daily statistics on call volume and visitor volume
• Assists with issuing maintenance tickets for both ACM/ACP plants
• Assists with inventory and distribution of paper across all ACM Departments
• Distributes and sorts mail and arranging for outgoing mail and deliveries
• Performs various clerical duties as needed, such as filing, photocopying, preparing Microsoft Word documents, and Excel spreadsheets
• Provides support for adhoc project work and event planning work; provides support with business documentation
• Create and edit documents, metrics, and presentations utilizing Word, Excel, PowerPoint for Administrative-level consumption
• Create and deliver content to the organization including communications to participants, food-and-beverage planning, and post-event follow-ups and surveys
• Drive positive culture through initiatives that usher us toward being an “insanely great place to work.”
• Work cohesively with the Administrative team across two plants under the direction of the Executive Assistant

Required Qualifications

• High school diploma or general education diploma (GED).
• 2-3 years of administrative experience; will consider combination of education and experience.
• Experience with Microsoft Office Suite, particularly Word, Outlook, Excel, and PowerPoint is required.

Preferred Qualifications

• Strong multi-tasking and organizational skills
• Ability to operate scanners, copiers, and printers
• Excellent oral and written communication
• Dependability and confidentiality a must
• Ability to work independently and as part of a team
• Adaptability in a fast-paced environment
• Attention to detail and high degree of accuracy
• Familiarity with various office technologies such as setting up virtual meetings, operating conference room presentation resources, working with other software applications as required.
• Communicate with a high degree of professionalism, following appropriate etiquette. Must have the ability to comfortably and fluidly interact and communicate with all levels of the organization.

Alene offers a host of competitive benefits for full-time employees, some of which include: Medical, Dental, and Vision with a Healthcare Reimbursement Account, 401(k) with company match, Basic Life Insurance (100% company paid), Employee Assistance Program, Flexible Spending Account, Paid Holidays, Paid Time Off, Tuition Reimbursement and “Alene Gives Back” – our paid volunteer program.

Alene Candles provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Should you require assistance completing this application or during any phase of the interview process, please contact recruitment@alene.com or call 614-933-4005 and ask to speak to Human Resources. We will make every effort to accommodate your needs in a reasonable amount of time.